Client Service Manager - Water/Wastewater

Description

• Lead one or more client service teams, coordinate resources and activities, and connect people to projects.
• Serve as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility and accountability for scope, schedule, and budget.
• Achieve sales targets by leading new pursuits. Cultivate, establish, and maintain client and partner relationships.
• Lead client interview presentations, proposals, and strategy formulation. Collaborate closely with the Marketing & Proposals team to deliver sales results.
• Some travel within the Southern California area to project sites, for client visits/meetings, and to other Kennedy Jenks offices may be necessary.
• Ensure successful project delivery and attainment of financial goals by optimizing operational efficiency.

Requirements

• 10+ years of related water/wastewater engineering consulting experience with a track record of success in business development.
• Demonstrated ability to provide excellent client service.
• Proficiency with Microsoft Office products and familiarity with Client Relationship Management tools.
• Strong writing, editing, and research skills.
• Strong analytical and problem-solving abilities.
• Professional Engineer (PE) license.
• Bachelor’s and/or Master’s degree in Civil or Environmental Engineering, or a similar engineering field.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance