RMC Supervisor (Roads O&M)

Overview

Supervise road and tunnel operations, managing traffic and incidents in Qatar

Key Responsibilities

• scats coordination
• dms messaging
• report delivery
• uat coordination
• operations management
• traffic optimisation

Tasks

-Staying updated on industry best practices and innovative technologies in roads operations -Identify performance improvement opportunities for congestion, incident and major event traffic management -Delivering the RMC daily reports, major incident reports and monthly performance reports -Ensuring compliance with Quality, health, safety, and environmental regulations in the RMC and Tunnel Control Rooms. -Consolidation of the User Needs and Participation to the UAT (User Acceptance Tests) within implementation of new applications in the RMC and Tunnel Control Centers. -Carry out the regular review and update of standard operating procedures and response plans -Coaching and training Team Leaders and Operators where necessary and supporting individual performance improvement -Manage the RMC and Tunnels operations to achieve the performance SLAs for network, corridor, junction and incident management -Coordinating SCATS interventions with the SCATS engineering team to manage short term congestion and corridor performance recovery following incidents and manual interventions -Ensuring traffic management response plans and DMS messaging plans are set and removed in accordance with scheduled traffic diversion plans (TDP) and supporting major events -Monitoring and managing Team Leaders and Operator compliance with Standard Operating Procedures, Emergency Response Plans, Weather Response Plans and stakeholder coordination protocols -Regularly updating the RMC Operations Lead with information required for Egis-QBC Senior Management and Ashghal Senior Management during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting -Line management responsibility for the RMC/Tunnels Team Leaders -Ensuring incident detection monitoring and response are achieving performance SLAs -Coordinating operations with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to safely manage incidents and events -Managing the coordination of emergency works with zonal and strategic highways framework contractors

Requirements

• bachelor's
• control systems
• ms office
• road standards
• 10+ years
• problem solving

What You Bring

-Ability to work effectively in a multicultural environment -Excellent communication and stakeholder management abilities -Demonstrated ability in risk assessment and quality assurance processes -Bachelor's degree -Strong analytical and problem-solving skills with attention to detail -Experience operating traffic and tunnel control room systems (Genetec, SCATS, ATMS, SCADA etc.) -Proficiency in English required, proficiency in Arabic is desirable -Knowledge of Qatar or Middle East road standards and regulations -Proficient in MS Office Suite and relevant road management software -Strong knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region -Minimum of 10 years’ experience with a minimum of 5 years of Traffic Operations and Control Room experience

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About Egis

-Evolved from transport infrastructure roots into a global engineering powerhouse. -Typical projects span airport management, metro systems, highway operations, smart city networks, and signaling schemes. -Delivers end‑to‑end services: architecture, engineering, construction, and operations. -Among its standout ventures: managing 17 airports worldwide and operating advanced drone‑detection systems in airspace.

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