IT Administrator - WMS

Overview

Manages and supports ERP/WMS business systems, ensuring performance, security, and user assistance

Key Responsibilities

• disaster recovery
• system documentation
• performance monitoring
• user support
• system upgrades
• configuration management

Tasks

The IT Business Systems Administrator manages system configuration, security, and performance to ensure seamless operations. Collaborates with stakeholders to implement upgrades and enhancements, while providing end-user support and conducting data audits for accuracy. Integrate systems with enterprise platforms, troubleshoot issues, and contribute to disaster recovery planning and cross-functional projects. Ideal candidates have a degree in computer science, strong analytical skills, excellent communication, and thrive in a fast-paced environment. -Assist in the development and implementation of disaster recovery and business continuity plans for all critical business systems. -Develop and maintain system documentation, including user guides, standard operating procedures, and technical specifications. -Monitor health and performance metrics for systems, proactively identifying and resolving issues to minimize downtime and optimize efficiency. -Provide end-user support and serve as the primary point of contact for troubleshooting and resolving system related issues, escalating to vendor partners as needed. -Conduct regular audits and integrity checks for all systems to ensure the accuracy and reliability of system data. -Stay abreast of industry trends and best practices recommending and implementing innovative solutions to enhance system capabilities. -Coordinate and implement system upgrades, patches, and enhancements in collaboration with internal and external stakeholders and vendor partners. -Manage system configurations, including user access, security settings, and customizations of modules for managed business systems. -Collaborate with internal IT teams and vendors to integrate with other enterprise business systems and processes, such as, but not limited to, eCommerce, CRM and BI platforms. -Participate in cross-functional projects and initiatives as a subject matter expert for business systems.

Requirements

• epicor erp
• tecsys wms
• sql
• low-code
• bachelor’s
• project management

What You Bring

-Strong analytical and problem-solving abilities, with a keen attention to detail. -Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. -Proactive mindset with a focus on continuous improvement and innovation. -Experience with project management methodologies and practices. -Proficiency in Epicor Eclipse ERP and TECSYS WMS administration, including system configuration, user management, and troubleshooting. -Bachelor’s degree in computer science, information technology, or related field. -Knowledge of integration techniques and tools for connecting systems with other applications. -Strong understanding of business processes and operations, with the ability to translate business requirements into system solutions. -Minimum of 5 years’ experience in administering and supporting Epicor Eclipse ERP, TECSYS WMS, or related experience. -Proficient in reading/ troubleshooting programming languages & databases, with a particular emphasis on low-code/ no-code environments. -Ability to prioritize and manage multiple tasks in a fast-paced environment. -Familiarity with SQL databases and query languages for data analysis and reporting.

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Benefits

-Wellness Programs -Accident Insurance & Critical Illness Coverage -Tuition Reimbursement -Employee Assistance Program (EAP) -Paid Parental Leave -Identity Theft Protection -Short & Long-Term Disability Insurance -Annual bonuses and merit increases based on performance -Life and AD&D Insurance -401(k) Retirement Plan with company match -Pet Insurance -Paid holidays, vacation, personal, and sick days -Medical, Dental, and Vision Insurance -Career Development & Leadership Training

About Werner Electric Supply

-Evolved into a regional distributor from its beginnings as a small appliance store and electrical contractor. -Added Allen‑Bradley lines in 1955, shifting toward industrial automation distribution. -Achieved geographic expansion and facility growth under Lynn T. MacDonald's ownership in 1986. -Specializes in electrical products, wire & cable, lighting, data communications, pneumatics, and safety supplies. -Provides services such as lighting and energy audits, custom assembly, and after‑hours support. -Operates in eastern Wisconsin and Michigan’s Upper Peninsula while supporting out‑of‑state projects under current leadership.

Sector Specialisms