Installation Manager

Overview

Oversee install crews, warehouse stock, quality checks, and customer service for windows.

Key Responsibilities

• inventory management
• customer liaison
• quality inspection
• crew validation
• site oversight

Tasks

-Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing -Serves as customer service liaison when install related problems arise -Responsible for quality job inspections to ensure crew performance is at the highest standards -Select, monitor and validate 1099 installation crews, document and maintain skill matrix.  Process install pay. -Oversees job sites to ensure quality installs are complete; performs measures and services as needed

Requirements

• crm
• office suite
• bachelor's
• leadership
• construction
• driver's license

What You Bring

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We’re seeking an Install Manager who will play a critical role in growing and developing our install team and processes. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. -Driving record that meets company’s insurance standards -High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus -A customer-centric mindset with the ability to build trust and resolve issues quickly -High school diploma, GED, or equivalent education -Demonstrated success in fast-paced, deadline-driven, and high-pressure environments -Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.) -4+ years of general construction knowledge -Background in warehouse management -Valid driver’s license and a driving record that meets company insurance standards -4+ years of relevant leadership experience in construction, installation, field operations, or similar industries -3+ years of experience in a field-based or home services environment -Bachelor’s degree in business, operations or construction management, or related field -Experience managing or coordinating installation crews, including 1099 installers -1+ years of experience with window installation, measuring, or servicing windows

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Benefits

Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process.

About Window Nation

-Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors. -Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions. -Offering exceptional customer service, installation, and product warranties. -Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs. -Notable for offering a seamless customer experience from the first consultation to installation and beyond. -Continuously expanding its market reach by acquiring other window companies.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is provided; candidates must be authorized to work in the u.s.