MAILROOM CLERK (FULL TIME)

Overview

Processes mail, courier, and packages while providing customer service.

Key Responsibilities

• courier tracking
• mail packaging
• hazardous monitoring
• bulk transport
• customer inquiries
• record keeping

Tasks

-Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.). -Monitors packages for hazardous and suspicious materials. -Coordinates, stages, and transports bulk mail items. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.). -Follows all processes established in the client standard operating procedures (SOP’s). -Researches and routes unidentified and generic mail. -Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. -Follows established customer inquiry processes and responds to customer needs and requests. -Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail. -Receives, logs, delivers and tracks messenger items. -Maintains accurate records of customer inquiries and fulfillment of requests.

Requirements

• dg certificate
• customer service
• shipping software
• high school
• international shipping

What You Bring

-Preferred current Dangerous Goods shipping certificate (49 CFR & IATA). -Relevant prior customer service experience. -Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.) -High School diploma or equivalent. -Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.

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Benefits

-Fixed Pay Rate: $22.00 per hour.

About Esfm® Usa

-Founded with a focus on providing efficient, high-quality facilities management services across various sectors. -Offers a comprehensive range of services, from janitorial and maintenance to specialized facilities management solutions. -Notable for delivering tailored services in industries such as industrial, commercial, residential, and energy. -Works with clients to optimize building operations, ensure cleanliness, and reduce operational costs. -Experienced in managing complex and large-scale projects, focusing on sustainability and long-term value. -Has a strong presence in both public and private sectors, delivering customized solutions that exceed client expectations.

Sector Specialisms