Fountain Worker, Promenade

Description

• Take orders, answer questions about menu items, and make recommendations to enhance the customer experience
• Welcome customers with a friendly and positive attitude, providing prompt and courteous service
• Maintain a clean and organized workspace, including the fountain area, countertops, equipment, and utensils
• Collaborate with colleagues and supervisors to ensure smooth operations and excellent customer service
• Ensure that the fountain area, display cases, and seating areas are well-maintained and visually appealing
• Promote daily specials, new menu items, or promotions to encourage customers to try a variety of offerings
• Provide accurate change and receipts to customers
• Accurately process and fulfill customer orders, paying attention to special requests or dietary restrictions
• Handle cash transactions, process payments, and use the Point of Sale (POS) system effectively
• Adhere to food safety and hygiene standards to ensure a safe and sanitary environment
• Ensure consistent quality in drink and dessert preparation, following established recipes and procedures
• Efficiently manage multiple orders, ensuring timely preparation and serving
• Skillfully prepare and serve a variety of beverages, food, milkshakes, snacks, and other fountain treats

Requirements

• Ability to perform a variety of job responsibilities with extreme care, concern and detail.
• Basic math skills for processing payments and making change
• Work requires attention to detail and accuracy
• Ability to work as part of a team in a high-volume environment.
• Familiarize yourself with the menu, ingredients, and preparation techniques to confidently assist customers and answer inquiries
• Work requires effective communication in English, both verbal and written form in a professional manner
• Basic computer skills and experience with InfoGenesis preferred
• Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service
• High school diploma or equivalent required
• Attention to detail in order preparation and presentation
• Food safety and hygiene knowledge, including proper sanitation practices
• Must be able to multitask
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Professionally groomed in a manner consistent with Company appearance standards
• Work requires interactions with guests, public and fellow Members
• Must have 6 months previous cash handling experience
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and food safety, sanitation, proper chemical usage, fire procedures.

Benefits

• Work in a fast-paced, busy, and somewhat stressful environment

Training + Development

Interview process

Visa Sponsorship

Security clearance