Hire and Service Coordinator

Overview

Coordinate hire fleet, manage enquiries, schedule service, ensure efficient equipment delivery

Key Responsibilities

• offhire coordination
• maintenance scheduling
• compliance monitoring
• asset tracking
• hire documentation
• crm management

Tasks

-Handle off-hire notifications and coordinate the return process to ensure smooth and efficient offboarding. -Liaise with service teams to schedule maintenance, respond to breakdowns, and minimise equipment downtime. -Ensure all activities comply with company procedures, health and safety standards, and industry regulations -Provide customers with timely updates, expert advice, and required documentation throughout the hire period. -Monitor equipment availability and maintain accurate records of hire status, services, and asset movements. -Generate and manage all relevant hire documentation, including quotes, contracts, delivery, and return notes. -Ensure all records are accurate and up to date, including hire agreements, charges, and general administrative data. -Act as the primary point of contact for all hire and service enquiries. -Manage the complete lifecycle of plant hire requests, from initial enquiry through to delivery and return. -Maintain CRM and hire management systems (e.g., InspHire) with current customer and asset information.

Requirements

• microsoft teams
• excel
• crm
• customer service
• problem solving
• communication

What You Bring

-We’re unable to offer sponsorship; applicants must have the right to work in the UK. -Solid IT skills, especially in Microsoft Teams, Word, and Excel -Ability to manage multiple priorities and work well under pressure -Confident using digital systems such as CRM and hire management software. -Experience in a hire desk, coordination, or customer service role (preferred). -Offers are subject to satisfactory pre-employment checks including references and, where relevant, DVLA, credit, or criminal checks. -A proactive attitude and an eagerness to grow your understanding of fleet operations and hire service -A proactive, problem-solving approach. -Strong communication and organisational skills.

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Benefits

-Tailored learning opportunities via our Learning & Development programme -Competitive salary -Supportive wellbeing programmes including EAP and family-friendly policies -Life assurance and contributory company pension scheme -Cycle to Work Scheme -Company sick pay -Private health insurance -Employee discount scheme and wide range of staff perks -Extra holidays with flexible buy/sell options

About jarvie plant ltd

Nope

Sector Specialisms

Visa Sponsorship

-we’re unable to offer sponsorship; applicants must have the right to work in the uk.

Security Clearance

-offers are subject to satisfactory pre-employment checks including references and, where relevant, dvla, credit, or criminal checks.