STAFF AUG - Network Technician

Overview

Onsite network tech support for data center and IT infrastructure in Elsmere, KY.

Key Responsibilities

• network troubleshoot
• infrastructure maintenance
• onsite support
• remote support
• hardware installation
• patch management

Tasks

-Collaborate with technology teams and third-party vendors to resolve problems and maintain the infrastructure -Troubleshoot and resolve network connectivity issues -Perform onsite technical support and maintenance tasks for data center and IT infrastructure -Perform regular maintenance and update tasks such as network hardware upgrades, patching, backups -Provide remote and onsite support for end-users -Conduct preventive maintenance on the equipment -Assist with the installation and configuration of various hardware and software components

Requirements

• communication
• 4+ years
• data center
• lan/wan
• hardware config
• routers switches

What You Bring

-Excellent communication and customer service skills. -4+ years professional experience -Data Center background highly preferred. -LAN/WAN background required -Network hardware configuration and troubleshooting background -Background with routers and switches

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About Servicepoint It

-Formed by merging top IT service firms, ServicePoint grew into a national leader in multisite field deployments. -Renowned for executing massive projects on time and at scale. -Experts in structured cabling, data centers, wireless, networking, audiovisual, EV charging, Starlink, and edge‑device rollouts. -Supports the tech transformation of major brands across telecom, manufacturing, industrial, retail, hospitality, and IT sectors. -Operates via a Central Command Center and Workforce Planning Engine to oversee complex, multi‑site deployments efficiently. -Handles everything from planning and engineering to logistics, installation, QA, and post‑install support.

Sector Specialisms