Portfolio Community Manager II - Texas

Overview

Manage HOA portfolio, ensure board relations, budgeting, maintenance, compliance.

Key Responsibilities

• kpi monitoring
• contractor management
• tech tools
• compliance
• financial review
• inspections

Tasks

-Monitor key performance indicators (KPIs) related to work orders, compliance, and contractor performance, providing regular updates to boards. -Verify contractor credentials, manage continuation of contracted services, and escalate after-hours matters as part of the on-call process. -Support long-term association needs such as planning, budgeting, maintenance strategy, and annual calendar development. -Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed. -Interface with board members, homeowners, and vendors to resolve issues promptly while helping residents love where they live. -Manage a portfolio of community associations while building strong relationships with board members as a representative of Action Property Management. -Prepare, coordinate, and attend board and annual meetings, including drafting comprehensive Management and Directors’ Reports and accurate meeting minutes. -Coordinate closely with internal support teams and vendors to ensure quality service delivery and timely completion of delegated tasks. -Ensure compliance with governing documents, civil codes, corporation codes, and association policies. -Review monthly financial statements and provide insights to assist boards in making informed decisions. -Conduct periodic community inspections to identify maintenance needs, enforce non-compliance, and issue written communications to homeowners as needed.

Requirements

• audit knowledge
• reserve studies
• budgeting
• hoa management
• cmca
• communication

What You Bring

-Ability to travel to and from your property for in-person meetings when needed. -Strong knowledge of audits, reserve studies, bidding process, and Association governing documents. -3-5 years of HOA portfolio management experience. -Exceptional time management skills and ability to work independently. -Keen knowledge of budgets and the budgeting process. -Evening availability for Board meetings. -Strong verbal and written communication skills. -CMCA certification or the ability to obtain within your first 6 months of employment. -Effective presentation skills.

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Benefits

-Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching. -We offer competitive compensation package and a comprehensive benefits package. -We offer a hybrid work from home module. -Work-Life Balance: Enjoy unlimited PTO plus sick time, holiday pay, and your birthday holiday. -Award Winning Culture: Proud recipient of the 2025 Great Place to Work Certification -We provide you the tools and resources you need to work from home and in office including providing the appropriate equipment along with monthly auto allowance, and monthly reimbursements for your cell phone and internet. -We believe in work-life balance and we achieve this by providing you expert support from all corporate departments including Community Care, Finance, Accounting, Escrow, IT, Human Resources and Legal Compliance. -Highly Rated Employer: Check out our Glassdoor reviews - Glassdoor Reviews -Hybrid Work Model: Flexible schedule with a combination of in office days and wfh days per week. -Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect. -You'll receive on-going training and professional development opportunities.

About Action Property Management

-Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises. -Delivers services like financial accounting, maintenance coordination, board and resident portal administration. -Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access. -Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations. -Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care. -Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews. -Noted for seamless transitions during acquisitions and relocations.

Sector Specialisms