Customer Service Technician

Overview

Perform multi-trade remedial tasks in homes while delivering excellent customer service.

Key Responsibilities

• customer service
• safety compliance
• status reporting
• customer signoff

Tasks

-To offer courteous, exemplary and efficient customer service at all times -Carry out work diligently and safely in line with the company SH&E Management System -To liaise directly with the Central Office Hub to provide status reports of on-going and completed tasks -To obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible.

Requirements

• professional relationships
• construction experience
• protective gear
• joinery
• bricklaying
• painting

What You Bring

West Midlands Region, Worcester, WR5 2RX -Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals -Experience in a similar role, ideally with another housebuilder. -Always be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied properties -Multi-skilled. To have a sound knowledge of joinery, general labouring and bricklaying, general plaster patching, painting and decorating

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Benefits

Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. -Company contribute 6.5% towards pension, plus other benefits -26 days annual leave + public holidays + your birthday off -Competitive basic salary -Opportunity to earn 10% bonus

About Miller Homes Ltd

-With a strong heritage and a commitment to building beautiful homes, the company has grown to become a recognized leader in the sector. -The company has a diverse portfolio, focusing on residential communities that meet the needs of modern families and individuals. -The company operates across the UK, creating new homes in carefully selected locations that offer both convenience and natural beauty. -Its projects range from first-time buyer homes to luxury developments, ensuring there is something for every stage of life. -The company is known for its attention to detail, delivering homes that are energy-efficient, thoughtfully designed, and built to last. -In addition to its residential expertise, the company has carved a niche in sustainable building practices, offering energy-efficient homes to help reduce the environmental impact.

Sector Specialisms