Service Delivery Advisor

Overview

Design and deliver training to boost customer service performance in the Customer Hub

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Benefits

-Competitive salary, with a salary review yearly -Cashback plan for healthcare costs – up to £500 saving per year -Extra perks including huge discounts and offers from shops, cinemas and much more -Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave -Pension with matched contributions up to 7% -Training and development -A bonus scheme for all colleagues at 2%

About Places For People

-Evolved into a powerhouse of placemaking. -Built momentum across the UK by owning or managing properties and running leisure venues. -Fuelled by bond-raising and partnerships, including a 2024 SDR merger. -Handle regeneration, development, care, and investment. -Reinvest earnings into communities. -Signature projects include affordable housing, shared-ownership schemes, and town-center regeneration. -Multi-brand structure spans over 20 subsidiaries, enabling holistic delivery from homes to leisure. -Pledged pipelines of tens of thousands of new homes and tap institutional funding to scale regeneration. -Unusually, they are a social enterprise that issues corporate bonds and provides mortgages and leisure services. -Couple commercial muscle with community-first storytelling: regenerating places by layering homes, leisure, infrastructure, and support.

Sector Specialisms

Security Clearance

-pre‑employment checks include disclosure and barring service (dbs) checks where applicable