President of Property Management

Overview

Exec leads residential portfolio ops, strategy, finance, and team.

Key Responsibilities

• operations oversight
• resident retention
• performance metrics
• strategic planning
• budget management
• compliance management

Tasks

The President of Property Management provides executive leadership for the organization’s residential portfolio, including multifamily, senior living, and build-to-rent properties. This role is responsible for driving operational efficiency, tenant satisfaction, and financial performance across all communities. The President oversees VPs of Property Management, VP of Marketing, and VP Maintenance. They set companywide standards for residential management and ensure that all properties operate in alignment with the company’s brand, mission, and growth strategy. Oversee day-to-day operations of all residential communities through VPs, RPMs, and property managers. Oversee resident retention strategies, reputation management, and community engagement efforts. Drive performance metrics including occupancy, rent growth, collections, and expense control. Partner with executive leadership on market expansion, asset acquisitions, and long-term planning. Set vision and direction for property operations, resident experience, and revenue growth. Lead, coach, and develop a high-performing team of VPs. Ensure consistent execution of property upgrades, renovations, and preventative maintenance programs. Foster a culture of accountability, service, and continuous improvement. Oversee fair housing training, safety protocols, and risk mitigation initiatives. Analyze portfolio performance and present quarterly reports to stakeholders and ownership groups. Resolve escalated resident concerns and legal matters as needed. Develop and execute strategic plans to grow and optimize the residential portfolio. Ensure compliance with federal, state, and local residential housing regulations. Prepare and manage operational budgets and capital improvement plans across the portfolio. Maintain strong vendor and legal partnerships to support operations. Implement companywide standards for leasing, maintenance, curb appeal, and tenant services. Align training, compensation, and performance evaluation systems with business objectives. Establish and monitor customer service benchmarks to ensure a positive living experience.

Requirements

• mba
• 10+ yrs
• leadership
• financial modeling
• realpage
• portfolio management

What You Bring

Minimum 10+ years of leadership experience in residential property management or asset management required. Bachelor’s degree in business, Real Estate, or a related field (MBA preferred) Resident satisfaction and online reputation scores Proven ability to lead large, geographically dispersed teams Experience managing portfolios of 20,000+ units across multiple markets required. Resident Experience Strong knowledge of leasing strategy, financial modeling, and resident retention best practices Skilled in property management software platforms (e.g., RealPage)

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Benefits

Employee retention and engagement Occupancy and rent growth Net Operating Income (NOI) growth

About Vest Residential

-Driving transformative change in residential real estate. -Building and managing high-quality residential communities. -Creating exceptional living experiences for residents. -Excelling at acquiring and developing properties in key markets. -Specializing in multifamily development and property management. -Delivering above-market returns for investors. -Improving the quality of life for residents. -Committed to excellence and innovative approaches.

Sector Specialisms