Field Service Representative

Overview

Service electrical distribution equipment: startup, repair, upgrade, and project support.

Key Responsibilities

• electrical recommendations
• service reporting
• project management
• power support
• digital tools
• customer relations

Tasks

-Provide recommendations for improved electrical systems -Generate timely and accurate service reports on work, product performance, and warranties -Collaborates effectively with the team to meet project deadlines -Mentor less experienced representatives -Manage small projects independently and lead Eaton teams on larger projects -Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies -Performs physical tasks, requirement to stand, walk, kneel, and reach above and below shoulder level, lift, and regularly required to lift/carry/push/pull up to 40 pounds. Sporadically required to climb. May be required to drive extended distances, work in varying temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. -Cultivate strong relationships with customers, team members, and partners -Utilize digital tools such as MS applications, Salesforce, AutoCad, and virtual conferencing -Submit to periodic customer required background and drug screenings

Requirements

• journeyman
• nicet
• field certified
• troubleshooting
• 3‑phase
• problem solving

What You Bring

-Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams -Proficient with hand and power tools for equipment assembly -Associate degree or higher from an accredited institution -Journeyman Electrician license -NICET/NETA or Electrical testing certifications -Explain technical problems and solutions -Must have a valid driver's license -This position requires you to drive an Eaton vehicle -Must have the ability to work variable hours, including nights & weekends, and travel within the district based on customer requirements -High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems -Must be able to work in the US without corporate sponsorship now or in the future -Experience performing troubleshooting on electrical distribution equipment -Works well under time constraints and in stressful situations -Strong problem-solving and logical thinking skills -NFPA 70E Safety training -Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

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Benefits

-Career growth, mentorship and safety training -Opportunities across 32 service branches -Company vehicle, toolkit, and phone -Guaranteed 40-hour base pay, eligible for overtime and travel premiums -Tuition assistance for ongoing learning -No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation -Leads program with bonus pay

About Eaton

-global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power. -products and services span across industrial, commercial, residential, and infrastructure markets. -innovative solutions in energy storage, electrical distribution, and industrial automation. -instrumental in advancing technologies for utilities, transportation, and energy management. -recent standout projects include large-scale energy management systems for smart cities and utilities. -systems are crucial for sectors ranging from renewable energy to water resources management. -history of growth through acquisitions, continuously expanding global footprint and product offerings.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; candidates must be authorized to work in the us without corporate sponsorship now or in the future.

Security Clearance

-periodic customer‑required background and drug screenings. -background check after conditional offer; candidates can explain or contest conviction details.