Repairs Scheduler

Overview

Coordinate and schedule repairs, ensuring timely completion and resident communication.

Key Responsibilities

• repair scheduling
• record keeping
• software management
• diary tracking
• customer communication
• process improvement

Tasks

As a Repairs Scheduler, you’ll play a critical role in our ongoing commitment to improving the living conditions for our residents, ensuring their homes are safe, comfortable, and well-maintained. In this role, your expertise will be crucial in organising, coordinating, and ensuring the swift completion of repair and maintenance tasks, enhancing the quality of services we offer to our housing community. You will maintain accurate records of repair requests and progress using specialised software, track operative diaries, and ensure repairs are completed on time, aiming for first-time fixes. The role involves providing excellent customer service through regular communication with residents about repair schedules and collaborating with senior staff to improve scheduling processes and overall efficiency.

People Also Searched For

Benefits

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in. Eastlight Community Homes are unable to provide Visa Sponsorship. -Formal qualifications and paid professional membership -BHSF healthcare cash plan, life assurance -Annual wellbeing grant of £200 per annum – Subject to eligibility -Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility -Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%) -30 days annual leave plus bank holidays -£29,492 annual base salary

About Eastlight Community Homes

-Operates across nine local authority areas, expanding beyond core Essex and Suffolk regions. -Typical projects include social rent, affordable rent, shared-ownership, and specialist older-people schemes. -Engages communities directly—e.g., inviting schoolchildren onto construction sites for hands-on learning. -Completes significant acquisitions, such as 703 homes from Clarion and 128 from L&Q. -Their Whatfield Road scheme includes modern eco-features like EV charging and heat pumps.

Sector Specialisms

Interview Process

-interviews on 14th november 2025, in person at eastlight's marks tey hub.

Visa Sponsorship

-no visa sponsorship will be provided.