
Assistant Manager - Myrtle Beach, SC
Resprop Management
The Role
Overview
Assist manager with leasing, resident relations, accounting, and team training.
Key Responsibilities
- lease processing
- resident ledgers
- property inspection
- debt collections
- month-end accounting
- owner relations
Tasks
-Understand the value of the property features as they relate to the prospective resident's needs. -Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. -Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience. -Work with other teammates to plan and organize resident events. -Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. -Responsible for in-house bad debt collections -Train and develop other teammates (provide on-the-job training to leasing consultants and schedules company training). -Support occupancy and retention goals by following up with potential and current residents. -Build relationships with residents through courteous and timely response to needs and concerns. -Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness. -Initiate all necessary lease violations, late rent notices, and evictions as needed -Assist Property Manager with Accounting Month End -Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements -Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals -Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
Requirements
- tech savvy
- bilingual
- leasing
- sales
- customer service
- bachelor's
What You Bring
-Ability to work a varied schedule including weekends and holidays as required -Tech savvy - able to learn/work with property management applications -Bilingual English and Spanish -Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility -At least one year of leasing experience in residential property management -Strong written and verbal communication skills -Cheerful attitude and focused on customer service -Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management -Bachelor's degree preferred
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Benefits
-Discounted rent at any properties owned by ResProp Management -Competitive salary -Medical, Dental, & Vision Benefits -Competitive Paid Time Off -401(k) retirement plan
The Company
About Resprop Management
-Committed to transforming property management by providing exceptional service to communities and businesses through tailored solutions. -Operational excellence and customer satisfaction are central to their approach in the competitive property management landscape. -They offer comprehensive services including leasing, maintenance, and financial management.
Sector Specialisms
Residential
Multi-family
Property Management
Asset Management
Construction Management
Security Clearance
-applicants must pass a background and reference check before their first day.
