Concierge, Multifamily

Overview

Provide resident services, manage communications, and support community events.

Key Responsibilities

• resident relations
• event coordination
• concierge service
• inventory management
• community marketing
• confidentiality

Tasks

-Maintain an appropriate level of confidentiality in regard to the residents -Work as part of the site team to ensure that each event is a sociable and pleasurable environment -Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors and neighbors. -Specific duties include, but are not limited to: welcoming resident guests, after-hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings, etc. -Build strong relationships with current and future members of the apartment community. -Assist with on and off-site resident events and initiatives -Review the Activity Log and be ready to begin work at the commencement of the shift -Adhere to all property guidelines and standards of performance -Marketing the property -Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective -Answer the concierge phone line Ensure that the Community Amenities area has proper inventory -Maintain work area to an appropriate level of presentation

Requirements

• 1+ yr
• high school
• social media
• english
• fast‑paced
• proactive

What You Bring

-Ability to cope in a fast-paced environment and ability to work under minimal supervision -1+ years of related experience -High School Diploma, GED, Trade, Technical, or Vocational school -Acquire a broad knowledge of the community and the surrounding area -Must maintain professional appearance and comply with prescribed dress code policy -Social Media posting, Blogging, and Internet Presence -Proactive communication with Management for issues or concerns -Must be able to speak, write and communicate effectively in English

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms