Freeway Operator II

Overview

Monitor and manage freeway traffic, incidents, and ITS systems from a control room

Key Responsibilities

• sunguide management
• its monitoring
• fl511 updates
• equipment checks
• patrol dispatch
• report generation

Tasks

-Following FDOT District 1 policies and procedures, including the District 1 TMC Operations SOP. -Following time requirements in the District 1 TMC Operations SOP for event confirmation, RRSP/RISC dispatching, DMS message posting, FL511 system update, etc. -Managing events and congestion using the SunGuide GUI and its devices, both electronic (e.g., website server, incident detection algorithms) and in the field (e.g., vehicle detection stations, CCTV cameras, DMS, etc.). -Entering all scheduled and unscheduled events and congestion into SunGuide software and disseminate information using ITS devices, website, and Florida 511 (FL511) system. -Monitoring the status of the freeway using CCTV, Road Ranger Service Patrols, detector data, etc., to include detecting, confirming, updating, and responding to scheduled and unscheduled traffic and incident management events, congestion, and travel time imbalances in the geographical coverage area. -Detecting, confirming, and reporting equipment faults affecting Control Room equipment (e.g., central system, computers, CCTV monitors, and large screen display units) and TMC system field equipment (e.g., CCTV, VDS, DMS, RSU etc.). -Responsible for producing periodic operations reports, performance measures, -Inform Emergency Services on Traffic Events – The RTMC/STMC Operators will assist the RTMC/STMC Shift Supervisor informing Emergency Services of traffic incidents in the geographical coverage area of the RTMC/STMC. These events vary in their scope and the methods on how the operator responds notifying FHP, Road Ranger, local police, fire and Emergency Medical Services (EMS) etc. -Coordinating with maintenance staff as needed. -Posting detour routes in FL511. -Managing Wrong Way Driver events. -Assists in Sunguide configuration changes such as reference points, contact groups, and others per District 1 TMC Operations SOP. -Coordinating with other operations staff concerning external agency communications and general operations room coordination, and other operations room staff from other agencies to obtain a full understanding of all operations room activity status. -Performing daily ITS infrastructure checks (CCTVs, DMS, MVDS, RSUs Video Walls, etc.) during the morning shift and opening ITS device failure tickets for malfunctions detected during the check. -Dispatching Road Ranger Service Patrols to motorists, events, and to assist law enforcement in a timely and efficient manner. Log all activities into the SunGuide database and ensure the quality of information is complete and concise. -Assist with report data collection to include in all required periodic reports, travel speed and travel time reports, incident reports and any other reports that are requested by the DEPARTMENT. -Coordinate with FDOT and/or FHP and dispatch the proper Rapid Incident Scene Clearance (RISC) Vendor to major events and other activities that require their service in a timely and efficient manner. Log all activities and timestamps into the SunGuide database and ensure the quality of information is complete and concise. This includes updating the RISC Vendor rotation list. -Responsible for producing even chronologies, timestamp sheets, incident images and other materials to assist with after-action reviews on major incidents (RISC, MIE etc.) -Monitor and manage arterial operations in accordance with Section 4.2.5 and District 1 TMC Operations SOP, outside the operational hours of the STMC and coordinate any signal operational changes through the on-call Signal Operations Engineer. -Carrying out all tasks as detailed in the District 1 TMC Operations SOP. -Coordinating with other Control Room staff, law enforcement, and external agencies in response to incidents.

Requirements

• traffic signal
• sunguide
• windows
• its
• tpas
• on-call

What You Bring

-Good working knowledge of Traffic Signal Central System applications to review, identify and disseminate signal operation issues. -Knowledge of communications and disseminating information via multiple communications devices. -Good working knowledge of the SunGuide Software and related systems. -Skills in interpersonal relationships. -Ability and willingness to work alternate work shift schedules and be “on-call” 24 hours/day. -Ability to understand ITS principles. -Skill in the use of Windows based applications. -Ability to coordinate real time activities and priorities. -Ability to clearly communicate technical information in non-technical language. -Ability to write reports clearly and concisely. -Truck Parking Availability Systems (TPAS), Wrong Way Driver Detection Systems, QA/QC of Sunguide data, focused attention on OTM system, smart work zone and others as assigned. -Ability to clearly communicate information over a radio system or network.

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Benefits

-Paid time off -Vision insurance -Dental insurance -Opportunity for advancement -Health insurance

About Drive Engineering

-Operates from headquarters in Pennsylvania and offices in Florida. -Designs and delivers projects across over a dozen states. -Specializes in Intelligent Transportation Systems (ITS), traffic operations, incident management, and connected/autonomous vehicle strategies. -Guides projects through all stages—from early planning and design-bid-build to construction management and inspection. -Typical projects include traffic signal design, roadway capacity analysis, safety audits, and automated tolling conversions. -Highlighted work includes the Francis Scott Key Bridge design, Philadelphia Port traffic studies, and electronic toll bridge conversions. -Maintains multiple state DBE/MBE/SBE certifications, enabling diverse contracting and community-oriented engagement. -Provides staff augmentation in regional traffic management centers to support round-the-clock operations for agencies across PA, NY, NJ, and DE.

Sector Specialisms

Security Clearance

-biannual drug screening -biennial criminal history background check -completion of joint task force (jtf) for law enforcement communications application for slers security clearance