Decants Manager (12 month FTC)

Overview

Lead and manage decant moves for customers during repairs, ensuring compliance and safety.

Key Responsibilities

• strategy implementation
• schedule coordination
• decant service
• contractor management
• data analysis
• customer safety

Tasks

-Implement strategies and processes that meet VIVID standards and regulatory requirements -Coordinate schedules to guarantee timely, compliant, and cost-effective moves -Lead and develop the decant service, ensuring customers are supported throughout their journey -Manage external contractors, budgets, and performance targets -Develop and implement decant strategies that meet the requirements of VIVID standards. -Collaborate across teams and act as an ambassador for customer safety and satisfaction -Use data and insight to improve service delivery and reduce costs

Requirements

• supply chain
• contract management
• risk management
• leadership
• housing law
• stakeholder management

What You Bring

-Strong supply chain and contract management skills, with the ability to manage complex contracts and supplier relationships. -Ability to manage risk, drive efficiency, and deliver outstanding customer outcomes -Proven experience in a leadership role within building maintenance or a similar environment, ideally within the social housing sector -Proven experience managing decant or large-scale relocation programmes -Access to counselling, legal and financial information -Experience in property services, compliance, or housing operations -Strong understanding of housing law, decant policies and compensation frameworks -Excellent communication and stakeholder management skills

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Benefits

-Enhanced pay for maternity, paternity, adoption and shared parental leave -Electric car scheme -26 days holiday (plus bank holidays) pro rata, with the opportunity to buy or sell annual leave -Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes -Life assurance paid at x 3 annual salary -Private medical insurance -A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10% -Health care cash plan called Medicash -A productivity-related bonus scheme to enhance your take-home

About Vivid

-VIVID Homes is a leading provider of affordable and high-quality housing in the UK. -With a commitment to creating thriving communities, VIVID builds and manages homes for people of all backgrounds. -The company focuses on residential projects, including affordable housing, new builds, and community developments. -VIVID plays an integral role in revitalizing neighborhoods, working on projects that range from small-scale developments to large residential estates. -Its services extend beyond development to property management, ensuring that tenants have a safe and supportive living environment. -VIVID is known for its innovative approaches, consistently looking for new ways to make housing more accessible and sustainable. -The company's impact is felt across the UK, working with local governments and communities to meet housing needs. -VIVID's work involves not just building homes, but fostering a sense of community and belonging for residents.

Sector Specialisms