Front Desk Administrator

Overview

Manage front desk, visitor greeting, admin support, and office logistics for Ameresco HQ.

Key Responsibilities

• mail management
• facilities coordination
• invoice processing
• access control
• supply management
• front desk

Tasks

-Oversee mailroom operations including USPS, FedEx, UPS, DHL, and freight—sorting, scanning, distributing, and preparing outbound shipments. -Coordinate with property management and building engineers to submit work orders and resolve maintenance issues. -Handle incoming calls, voicemails, and emails, ensuring prompt and professional customer service across all U.S. offices. -Provide administrative support to HR for onboarding, offboarding, employee events, and recognition programs. -Manage office logistics including meeting setup, catering coordination, and conference room scheduling and readiness. -Assist Accounts Payable by sorting, scanning, and emailing invoices, and preparing corrected mailings as needed. -Troubleshoot and resolve issues related to office equipment, supplies, and facilities. -Administer employee access card procedures, including activation, deactivation, and tracking via Brivo and internal systems. -Maintain and order office and kitchen supplies, liaising with WB Mason and implementing cost-saving measures. -Provide administrative and coordination support to executives as necessary. -Serve as the primary front desk contact, welcoming visitors and managing personnel flow—representing the “face of Ameresco.”

Requirements

• multitasking
• office tools
• confidentiality
• proactive monitoring
• communication
• admin experience

What You Bring

-Ability to multitask and prioritize in a fast-paced environment. -Proficiency with office systems and tools (e.g., Brivo, Microsoft Office). -Attention to detail and commitment to confidentiality. -Proactive monitoring and management of any office related. -Strong communication and interpersonal skills. -Minimum of 1 year of experience in administrative or office support roles.

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Benefits

-Virtual support to our Boston Office location.

About Ameresco

-Founded with the vision to help organizations achieve their sustainability goals through energy efficiency and renewable energy solutions. -Pioneering in the development of energy-saving technologies, offering cutting-edge solutions across diverse industries. -Works with a variety of clients, including private enterprises, governmental organizations, and large institutions, helping them reduce energy costs and improve environmental performance. -Typical projects range from retrofitting buildings to large-scale renewable energy installations, including solar and wind power systems. -Known for delivering complex, integrated solutions with a focus on energy savings, sustainability, and long-term performance. -A key player in the clean energy sector, focusing heavily on innovation and utilizing the latest technologies in energy management. -With a track record of successful projects across North America and globally, continues to shape the future of sustainable infrastructure.

Sector Specialisms