Cloakroom Attendant

Overview

Assist guests with coat storage, maintain tidy cloakroom, manage tickets and lost items.

Key Responsibilities

• issue reporting
• cleaning
• stock management
• lost property
• uniform compliance
• security monitoring

Tasks

-Communicates any issues to manager/supervisor. -Regular cleaning and emptying bin where necessary. -Communicating any low stock/provisions. -Updating lost property log daily. -Collating all lost property and record on official forms for lost property office. -Wears uniform to standard. -Following the cloakroom running order and not deviating from it. -Keeps area tidy and clean as customer facing space. -Follow checklist for close down. -Keeping the area secure and reporting any misconduct to a manager.

Requirements

• communication
• ticketing
• layout
• detail
• teamwork

What You Bring

-Good communication skills. -Understands the cloakroom ticketing system and being prepared for service before opening. -Understands cloakroom layout. -Good attention to detail. -Ability to work as part of a team or on own initiative.

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Benefits

-Flexible working opportunities. -Staff meals on duty. -Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. -Career development through our Scotsman Steps training programme. -Access to Scotsman Perks Benefits Portal. -Head Office Development Days. -30% off of food and cinema tickets in all of our venues across Scotland. -Hotel and Apartment discounts. -TRONC electronic tips – Our staff keep 100% of tips earned in venues.

About Scotsman Hospitality

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Sector Specialisms