Territory Manager

Overview

Develop relationships and drive HVAC/R product sales in an assigned territory.

Key Responsibilities

• sales calls
• customer relationships
• product expertise
• market share
• solution delivery
• team collaboration

Tasks

The Territory Manager is responsible for developing and maintaining strong relationships with customers while driving sales growth within an assigned region. This role involves identifying customer needs, providing HVAC/R product expertise, and delivering tailored solutions to support their business goals. The Territory Manager collaborates closely with internal teams to ensure customer satisfaction, supports branch operations, and actively seeks new business opportunities to expand market presence. -Territory Managers will conduct sales calls directly with prospects and existing customers. -Lead People – Manage Processes -Develop and maintain a deep knowledge of the Johnstone products by being self-directed in the study of new products, literature, promotions, and industry publications -Maintain an acceptable driving record. -Put Yourself in the Customer’s Shoes -Territory Managers are to collaborate with the Regional Sales Director, Branches and inside sales support to increase share in the local market. -Initiates contact with customers and develop relationships with potential clients. -Challenge the customer to address a problem that has been identified and influence them to recognize a solution that we offer. -Understand the customer’s business needs and show them how the Johnstone solutions will be of value to them.

Requirements

• hvac/r
• crm
• erp
• microsoft office
• 5 years
• college degree

What You Bring

Possess strong typing skills (30–50 WPM), is proficient with computers, and is comfortable using 10-key calculators and standard office equipment. Highly organized, able to prioritize and manage multiple tasks efficiently, and consistently meet deadlines in a fast-paced environment. Excellent written and verbal communication skills, along with active listening abilities, are essential for effectively engaging with customers, direct reports, and team members. Familiarity with CRM systems, ERP platforms, and Microsoft Office applications. High school diploma or general education degree (GED); and two to three years of related experience and/or training in inside sales, customer service, or HVAC/R distribution; or an equivalent combination of education and experience. Previous experience should include order processing, quoting, and customer account management. Familiarity with HVAC/R products and systems is strongly preferred. Strong communication skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment. -Preference is given to candidates with at least 2 years of sales experience in the HVAC/R industry. -All new hires must be able to successfully pass a background check, MVR screening (if applicable, for roles with driving responsibilities), and a pre-employment drug screening. -Demonstrated experience for educating and influencing customers leading to sales. -Proven success in outside sales and/or manufacturer’s representative role; prefer 5 years’ experience or more. -High school diploma or general education degree (GED); College degree preferred.

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Benefits

Pay range: $85,000 - $110,000 annually DOE IDEAL CANDIDATE PROFILE – -We offer competitive benefits, including health insurance through UnitedHealthcare, 401K with employer match, scholarship opportunities, a referral program, and much more!

About Johnstone Supply The Founders Group

-Founded with a vision to deliver high-quality products and services to the HVAC, plumbing, and industrial sectors. -Specializes in the wholesale distribution of HVAC, plumbing, and industrial equipment to contractors and businesses. -Serves a broad range of industries including commercial, residential, and industrial sectors across North America. -Has built a strong reputation through long-term partnerships with suppliers and customers, prioritizing reliability and customer service. -Known for its vast inventory of products from top-tier manufacturers, offering everything from pipes and fittings to heating and cooling systems. -Proudly operates across many regions, providing fast and reliable delivery services to meet the diverse needs of its clientele. -Constantly innovating with new product lines and service offerings to stay ahead of evolving industry trends and demands.

Sector Specialisms

Security Clearance

-must pass a background check -must pass mvr screening if driving responsibilities apply -must pass a pre‑employment drug screening -must successfully complete e‑verify employment verification