Enterprise Ambassador

Overview

Welcoming front‑desk ambassador delivering admin, concierge and client support.

Key Responsibilities

• room scheduling
• client relations
• sign‑in management
• contact management
• mail management
• call handling

Tasks

-Ensure front office and reception area maintenance, keeping areas clean and presentable at all times -Maintain conference room booking schedules to maximize efficient use of space and support meeting needs -Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met -Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail -Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees -Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees -Assist with mailroom functions including management of mail service and courier contractor relationships -Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors

Requirements

• receptionist
• cost control
• vendor management
• conference booking
• problem solving
• customer service

What You Bring

-Experience in receptionist, administrative, or customer service roles -Knowledge of cost control principles and operational efficiency practices -Ability to work independently with minimal supervision while maintaining high service standards -Excellent communication skills with professional phone manner and written correspondence abilities -Experience with vendor management and visitor coordination processes -Problem-solving abilities to handle special requests and coordinate workplace services outside routine operations -Knowledge of conference room management and booking systems -Strong organizational skills with attention to detail for managing multiple administrative tasks -Understanding of emergency response procedures and team coordination -Customer service experience with ability to enhance client experiences through exceptional service -Physical capability to adequately perform job functions including lifting, bending, and moving safely -Experience supporting workplace amenities and programs -Self-motivated personality with confident, energetic, and flexible approach to changing needs

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms