Fully integrated owner‑operator of student housing and multifamily properties offering acquisitions, development, property and asset management services
Leases apartments, markets community, and manages resident relations.
20 days ago ago
$21
Junior (1-3 years)
Full Time
Pittsburgh, PA
Onsite
Company Size
76 Employees
Service Specialisms
Property Management
Asset Management
Acquisitions
Development
Construction
Investment Sponsorship
Sector Specialisms
Residential
Student Housing
Multifamily
Property Management
Real Estate Investment
Construction Management
Renovations
Development
Role
Description
rent collection
work orders
marketing collateral
social media
market surveys
lead generation
Collects security deposits (if applicable), rent and all other fees.
Maintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance Supervisor.
Conducts follow-up with residents when necessary to ensure overall customer satisfaction.
Monitor and post on blogs, forums, and social networks
Obtain prospective leads pertinent information and continue follow-up procedures according to company standards.
Assist in the fulfillment of marketing offers
Plans and implements social activities/gatherings in common areas
Offer input and suggestions regarding promotions, advertisements, and other various strategies.
Assist residents with service requests. Enter service requests into the software and pass all service requests to maintenance personnel. Close work orders daily first thing each morning.
Assist with keeping the community in a neat and orderly fashion. Report incidents to management immediately.
Assist in the creating of signage, circulars, mockups, e-mail campaigns, online promotions, etc.
Assist with execution of housing fairs and other similar marketing opportunities
Greet prospective residents and provide information on floorplans, availability, amenities, and other pertinent information to help them determine if the community meets their housing needs.
Monitors the curb appeal and community appearance. Assists with the upkeep of these areas as needed. Alerts management or maintenance personnel of any known issues.
Assist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
Assist in the distribution or delivery of marketing materials
Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.
Requirements
community
rent pricing
fair housing
leasing
compliance
lease process
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
Understands and complies with Fair Housing Laws and all company rules and regulations.
Thoroughly familiar with the leasing process from application to lease signing, collection of guarantor forms, if applicable, and all other pertinent information to ensure that the lease is executed correctly.
Benefits
Short & Long-Term Disability
Paid Time Off
Available during non-business hours to respond to lockouts and other minor service issues. *Compensation provided.