Technology Service Representative - Lansing, MI

Overview

First point of contact handling tech tickets and user support for property management.

Requirements

• customer service
• 1-2 years
• adaptability
• multitasking
• communication
• team player

What You Bring

-Quick adaptability to our systems -Multitasking capability, including pausing and resuming tasks seamlessly after interruptions -1-2 years’ experience in a Customer Service role or equivalent -Ability to work in stressful situations and to make accurate judgments to address various situations -Excellent written and verbal communication skills -Effective prioritization abilities -Strong customer-facing service skills -Proficiency in identifying user problems and gathering information efficiently, even when issues are not clearly presented -Confidence in phone communication -Must be team player and can work independently

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Benefits

-Employee Assistance Program -Paid Time Off -Wellness Program -401k (with employer match) -Parental Leave -Flexible Spending Account -Pet Insurance -Life & Disability Insurance -Tuition Reimbursement

About Kmg Prestige, Inc.

-Founded with a focus on providing high-quality construction services, the company quickly gained a reputation for excellence. -The company operates across a wide range of sectors, including industrial, infrastructure, and commercial projects. -The company has successfully completed numerous large-scale projects, demonstrating its ability to handle complex and diverse client needs. -The company’s portfolio includes everything from heavy civil works to advanced infrastructure developments, showcasing its versatility. -With a strong track record of delivering projects on time and within budget, the company has earned the trust of major industry leaders. -The company has maintained steady growth over the years, thanks to its commitment to quality, safety, and client satisfaction. -The company’s project scope spans across different regions, reflecting its capacity to manage projects of varying scales and complexities.

Sector Specialisms