Senior Platform Product Manager, Core HCM

Description

• Develop and champion a vision that drives meaningful outcomes by embracing the art of the possible
• Build and maintain relationships with external partners, vendors, and customers to gather insights, identify partnership opportunities, and drive product innovation
• Develop and communicate a vision in Quarterly PI Planning to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
• Create best in class Human Resources experiences for our employees
• Leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
• Own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identify points of leverage in complex problems or systems and utilize data effectively to define success metrics and measurable outcomes
• Partner with HR COE and Client Services to deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
• Co-develop and execute go-to-market plans for new product launches and feature enhancements. Collaborate with HR centers of expertise (COE) and client services to create compelling product messaging, positions, and enablement materials while supporting roll-out and adoption efforts through product demonstrations, training, writing, and ongoing support
• Contribute to team culture by developing junior Product and Experience Delivery team members
• Build frameworks and facilitate complex decision making that enables effective debate and accelerates outcomes
• Define key performance indicators (KPIs) and metrics to measure the success of HR products. Monitor product performance, user behaviors, and customer experience. Identify areas for improvement and drive continuous optimization through data-driven insights and customer feedback
• Use balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
• Balance solutions with platform and system architecture strategies that balance experience, architecture, and value
• Work closely with our HR COE Partners and Client Services to create employee experiences leveraging process, technology, or enablement that drive execution and adoption while providing continuous feedback to the stakeholders on product effectiveness
• Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of agile delivery
• Provide thought leadership on Product Management and employee experience best practices
• May direct the activities of others as part of a scrum team
• Work with the leadership to define the product and make appropriate high-judgment trade-offs between features and speed-to-launch
• Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
• Communicate the vision, strategy, and roadmap to internal and external stakeholders

Requirements

• Ability to communicate and influence with a wide spectrum of cross-functional team members, including technical and business resources
• Proven ability to build collaborative relationships at all levels and ensuring teams create a collaborative culture
• Bachelors or advanced degree in computer science, management information systems, related field, or equivalent work experience
• Ability to plan and deliver change management roadmaps
• Proven self-starter with demonstrated problem solving and organizational skills
• Understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions that can span across technology used beyond Human Resources to reach an optimal outcome
• Proven ability to thrive in ambiguous environments, break down ambiguity into patterns and create operational rigor
• Experience working successfully in Agile methodology
• Experience with solutions involving Workday, ServiceNow, Microsoft and other relevant Talent and service suites
• Minimum 5+ years product management experience in HR, Talent, employee experience
• Experience creating products and services in Human Resources Experience Delivery via digital and assisted channels
• Extensive knowledge of HCM systems with proven track record with Workday in the support of data and records management, workforce analytics, ESS, MSS, recruiting, onboarding, compensation, benefits, leave of absence, and time management
• Experienced in program and project management methodology
• Excellent communication, problem solving, creative solutions, active listening & time management

Benefits

• Role model collaboration as part of our HR Technology “One Team” with our IT partners as we foster an environment where our cross-functional teams can thrive and deliver exceptional outcomes

Training + Development

Interview process

Visa Sponsorship

Security clearance