Tool Hire Manager

Overview

Lead and manage the Tool Hire department, driving sales, service and team compliance.

Key Responsibilities

• safety compliance
• customer interaction
• tool hire
• stock control
• inventory management
• order delivery

Tasks

-Maintain full compliance with company policies and procedures, especially in relation to Health & Safety -Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets -Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance -Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey -Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network -When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures

Requirements

• customer-facing
• driving licence
• team leadership
• it literate
• communication
• organisational

What You Bring

-Experience in a customer facing, sales focussed role -Manual UK driving license, held for a minimum of 1 year, with no more than 6 points -Confident in leading and developing a team -IT literate with strong communication and organisational skills

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Benefits

-Competitive salary and discretionary bonus -Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support -Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child -A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. -Retirement savings plan -Access to discounts with hundreds of your favourite high street and online retailers -Generous employee discounts -Life assurance

About Jewson

-With a vast network of branches across the country, serves a wide range of construction projects. -Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools. -Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy. -Known for providing tailored solutions with a focus on quality and service. -A trusted partner, having supplied products to iconic buildings and landmark projects. -Prides itself on expert knowledge across its materials, helping clients choose the right products.

Sector Specialisms

Interview Process

-in-house recruitment team will arrange an interview if the application is successful.