Key Account Coordinator

Overview

Provide admin and analytical support to account executives managing customer portfolios.

Key Responsibilities

• portfolio management
• customer onboarding
• admin support
• data analysis
• stakeholder liaison
• workload management

Tasks

Supporting our corporate customer service team, we are looking for a Key Account Co-ordinator to work alongside Account Executives in the maintenance of customer portfolios. This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management. The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.

Requirements

• customer-facing
• administrative
• working pattern

What You Bring

Experience of working in customer facing roles would be beneficial, especially if you are looking to transition into an administrative role. Working Pattern

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Benefits

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; In this role you will be able to work on a hybrid pattern once you have successfully passed your initial training and induction. The hours for this role are 0830 – 1700, Monday to Friday based in our Croxley Green office. To support this experience, we also offer our team; Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! -Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. -An annual focus on wellbeing with events and activities to support your health, wealth and inner-self! -The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. -Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day. -An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time. -Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success. -Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one! -Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.

About Corona Energy

-They offer fixed and flexible contracts, dedicated account management, and their myCorona online platform for 24/7 energy oversight. -Champions renewables: REGO‑verified power, green gas (RGGO), carbon offsets, and solar PPAs for commercial installations. -Its corporate team supports complex multi-site and public sector clients, offering risk strategies, AMR billing, and seamless onboarding. -Headquartered in Watford, they’ve earned Investors in People Gold and local awards, showing commitment to quality and community. -Unique on-site initiatives include EV charging, zero‑waste offices with bee colonies, rainwater harvesting, and paper‑light systems.

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