Digital Services Infrastructure Analyst

Overview

Manage and support server, network, and security infrastructure for reliability and availability.

Key Responsibilities

• exchange online
• network design
• server infra
• backup management
• system monitoring
• disaster recovery

Tasks

-Exchange Online -Working with the IT team, to design, install, configure, tune, and optimize use of the Network infrastructure and related components. -Conducting server builds and compliance testing. -Participating in the development of KPIs for Infrastructure availability. -Team building and coaching for operational teams. -Ensuring integrity and confidentiality of sensitive data. -Monitoring systems and responding to incidents. -Identifying areas for enterprise-wide system improvements and upgrades, including trending analysis and capacity planning. -Installing operating system software, patches, and upgrades. -Administration and design of backup systems. -Working with the IT team, to design, install, configure, tune, and optimize use of the Server infrastructure and related components. -Performing system backups and recovery. -Formulating, documenting, and updating standard procedures for system administration. -Monitoring systems and responding to operational incidents. -Planning, documenting, and testing appropriate infrastructure-related disaster recovery and/or business continuity systems. -Maintaining and supporting the messaging infrastructure to achieve high availability and performance. -Ensuring server, network infrastructure maintained and designed to provide high performance of business applications. -Planning, testing, and executing upgrades as necessary.

Requirements

• active directory
• microsoft 365
• ccna
• cissp
• powershell
• problem solving

What You Bring

-Security Technologies such as firewall, network access control, and detection systems; Familiarity with CrowdStrike Falcon and Fortinet is an Asset -Ability to use and understand the functionality of various IT programs and systems, including, but not limited to: -Active Directory, Entra ID -Relevant certifications (CCNA, MCSE, VCP, CISSP, etc) preferred -Effective and efficient problem solving and decision-making skills; thoughtful, proactive and creative -Windows Server 2016, 2019 & 2022 -Ability to work within tight deadlines and prioritization of work to achieve them -Proven commitment to customer service and ITIL best-practice processes -5+ years’ experience working in Information Technology roles and industry -Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging, fast-paced environment -Strong written and oral communication skills -Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment -Citrix XenApp, Microsoft RDS -Assertive, self-motivated, and goal oriented -SAN\NAS; HPE Server Hardware Experience, including Proliant -Dell Hardware, Including VxRail -Understanding of containerization technologies such as Docker and Kubernetes -Able to manage multiple priorities simultaneously and meet the time demands of unpredictable activities, capable of handling pressure and challenges in a dynamic business environment -Undergraduate degree or diploma in Computer Science -Experience working in a diverse, multi-branch environment, with extensive knowledge of Microsoft Technologies -Strong analytical, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail -Microsoft 365 -Significant experience with complex High Availability enterprise services with a focus on Remote Access -Ability to forge, grow and maintain positive relationships with multiple groups -Familiarity with scripting languages such as PowerShell, Python, or Bash -Veeam, Commvault Backup & Restore -Significant experience with Hybrid Active Directory, Microsoft Entra, Microsoft 365 and Microsoft Azure

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About Bird Construction

-Delivers billions in annual revenue and maintains a strong project backlog. -Typical projects include industrial facilities, civil infrastructure, institutional buildings, modular fabrication and maintenance services. -Its strengths lie in self-performed trades—from earthworks and concrete to mechanical, electrical and modular fabrication. -Leverages technology such as BIM/VDC and modular solutions to enhance efficiency and certainty in delivery. -Projects range from deep-mining support and hydroelectric work to transit stations, healthcare facilities and mass timber buildings. -With a finance division (Bird Capital), it can participate in project equity, blending construction with strategic investment.

Sector Specialisms