Dispatcher

Description

• Participate in strategic planning and budgeting processes, contributing insights to enhance operational efficiency and profitability.
• Ensure compliance with all safety regulations and company policies, fostering a safe working environment.
• Manage customer inquiries and resolve issues related to delivery schedules, product quality, and service.
• Answer incoming calls and communications with customers, always going the extra mile for our customers.
• Implement and monitor performance metrics to assess the efficiency and productivity of operations.
• Collaborate with plant managers, drivers, and sales teams to ensure timely and accurate delivery of concrete.
• Conduct regular team meetings to review performance, discuss operational challenges, and identify opportunities for improvement.
• Develop and maintain strong relationships with customers, suppliers, and members of the SRM team.

Requirements

• Knowledge of DOT regulations and safety standards is helpful.
• Proficiency in various software and Microsoft Office Suite.
• Ability to multitask and prioritize tasks, delegating when appropriate.
• Ability to operate or quickly learn a variety of communication systems, executing directions accurately with speed.
• Excellent communication and interpersonal skills, capable of building positive relationships with team members, customers, and partners.
• Proven leadership and team management skills, with the ability to motivate and guide a team towards achieving operational excellence.
• Strong analytical and problem-solving abilities, with a focus on continuous improvement.
• Willingness to undergo SRM’s pre-employment screenings.

Benefits

• Growth: Opportunities for advancement in a rapidly growing company.
• Home Daily: Enjoy work-life balance with daily home time.
• Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
• Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
• Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises.

Training + Development

Interview process

Visa Sponsorship

Security clearance