Flooring Solutions Consultant

Overview

Manage sales, estimates, and projects for residential flooring from showroom to install.

Key Responsibilities

• cost estimating
• scheduling
• change orders
• site visits
• safety compliance
• client consultation

Tasks

-Provide closeout documentation (warranties, care instructions, safety data sheets). -Utilize software for job costing, scheduling, and documentation. -Prepare change orders for customer approval and maintain project documentation. -Manage sales, estimating, and project management for residential flooring projects from initial consultation in the showroom through completion. -Participate in project debrief meetings to identify continuous improvement opportunities. -Build and sustain long-term relationships with residential customers through exceptional service and communication. -Conduct site visits to monitor progress, support installers, and resolve project issues. -Stay compliant with all Bonitz safety polices to ensure a safe and efficient workplace. -Provide detailed and accurate work throughout the process. -Gather prices from vendors and work with installers on labor costs. -Work in a retail showroom environment as well as in the field on residential job sites. -Prepare and present estimates to clients in an easy-to-understand manner. -Assess site conditions and coordinate necessary preparations with installers. -Consult with clients in showroom and on-site to identify needs, recommend solutions, and educate on flooring products. -Responsible for the financial performance of each project. -Ensure completion of punch list items and follow up with clients post-installation to ensure customer satisfaction. -Plan, budget oversee and document all aspects of multiple residential construction projects. -Recognize and mitigate all potential safety concerns on active job sites. -Ensure that all safety training and certifications are up to date or scheduled. -Conduct precise onsite measurements, subfloor conditions and develop accurate cost estimates including materials, labor, and services. -Take ownership of projects from first contact through completion, communicating throughout to internal teams and customers. -Coordinate material ordering, delivery, and installer scheduling to ensure timely project completion.

Requirements

• microsoft office
• d365 erp
• ukg hris
• measure square
• 3+ years
• retail flooring

What You Bring

Bonitz, Inc., an Employee Owned Company, is seeking a full-time, dynamic Flooring Solutions Consultant to join our retail team dba Floors by Sterling Hight. This unique role integrates sales, technical estimating, and project management to serve residential customers. The successful candidate will guide clients through the entire flooring residential flooring process from initial showroom consultations and product recommendations to precise onsite measurements, accurate cost estimates, installer coordination, and project oversight through completion. The ideal candidate excels at building customer relationships, managing multiple projects simultaneously, and delivering exceptional service in a fast-paced, team-oriented environment where we are passionate about what we do and committed to employee growth and development. -Up to date knowledge of requirements for necessary equipment and training per job. -Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type. -Proficient in Microsoft Office Suite, including Word, Outlook, Excel, Power Point, Office 365 preferred. -Excellent customer service skills. -Proficient math and analytical skills. -Ability to work with initiative and independence, as well as team environment. -Ability to take care of customer needs while following company procedures. -Experience in retail flooring, estimation, and project management. -Critical Thinking, Time Management, Organization, Attention to Detail. -3+ years of sales experience preferred. Education may be considered as a substitute -Strong problem solving skills and a motivated self-starter. -Bilingual in Spanish is a plus. -Professional appearance and disposition. -Comfortable and confident in utilizing the technology necessary in this role (Microsoft D365 ERP software, UKG HRIS software, Measure Square, and various other software systems). -Willingness to evolve and continue learning to keep up with technology in the industry.

People Also Searched For

Benefits

-Potential overnight stay for company meetings may be required. -Travel to various residential project sites required. A monthly car allowance and gas card will be provided as a company benefit.

About Bonitz, Inc.

-Built a reputation in South Carolina and expanded to 14 locations across the Southeast. -Rebranded to emphasize full-service capabilities, including cladding, acoustical solutions, and data containment. -Provides services for diverse sectors such as hospitals, schools, corporate facilities, retail spaces, senior living, sports venues, and government infrastructure. -Handles large-scale projects like commercial flooring installations, custom wall and ceiling systems, rainscreens, and terrazzo work. -Known for a standout safety record and active Risk Management team, enabling efficient project execution. -Rooted in a family-named legacy, the firm preserves its brand while evolving ownership and mission. -Cultivates local leadership and community ties through its employee-owner model, influenced by its founders' military and tech-school backgrounds.

Sector Specialisms