Vetting Team Leader - Admin

Overview

Lead and manage a vetting admin team ensuring accuracy, compliance and service.

Key Responsibilities

• workflow coordination
• process improvement
• data integrity
• compliance
• reporting
• audit support

Tasks

-Ensure appropriate cover and continuity of service during absences. -Coordinate workflows, monitor workloads, and identify opportunities to improve efficiency and resource allocation. -Serve as the first point of contact for administrative queries within the vetting department. -Supervise, mentor, and support the Vetting Admin Team to ensure consistent performance and high-quality output. -Conduct regular one-to-one meetings, appraisals, and training sessions to support staff development and morale. -Oversee day-to-day administrative functions, ensuring all vetting activities are processed accurately and within agreed timescales. -Review and refine administrative processes to streamline operations and reduce turnaround times. -Identify operational challenges and implement practical solutions to maintain service standards. -Encourage a culture of continuous improvement, accountability, and teamwork within the admin team. -Delegate tasks effectively and ensure clear communication of objectives and deadlines. -Escalate complex issues or risks promptly to management. -Ensure the accuracy and integrity of all records, files, and databases. -Support audits and quality assurance reviews by providing accurate documentation and insights. -Ensure compliance with company policies, GDPR and relevant industry standards. -Build positive relationships with internal teams, clients, and external agencies to ensure effective coordination and service delivery. -Produce regular reports, statistics, and performance metrics for senior management. -Maintain up-to-date knowledge of vetting requirements and contribute to policy and procedural updates.

Requirements

• leadership
• communication
• microsoft office
• database
• problem solving
• gdpr

What You Bring

-Experience in an administrative leadership or supervisory role (ideally within a vetting, HR, compliance, or security environment). -Excellent written and verbal communication skills, with a professional and approachable manner. -Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with database or case management systems. -High level of accuracy and attention to detail. -Confident decision-maker with strong problem-solving skills. -Knowledge of relevant legal or regulatory frameworks (e.g., DBS Eligibility, GDPR). -Experience in the vetting, security screening, or DBS. -Understanding of confidentiality, data protection, and compliance requirements. -Strong organisational and time-management skills with the ability to prioritise competing demands.

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