L&D Lead – Operations

Overview

Drive L&D for operations, aligning training with safety, quality, and performance.

Key Responsibilities

• training design
• program delivery
• budget management
• vendor management
• learning analytics
• competency framework

Tasks

It involves close collaboration with operational leaders to identify learning needs and deliver targeted solutions. The position oversees training logistics, vendor management, and budget control across multiple operational sites. The L&D Lead – Operations drives capability development across Engineering, Production, and Maintenance. The L&D Lead – Operations is responsible for driving the learning and development agenda across operational functions including Engineering, Production, and Maintenance. This role ensures that all training initiatives are strategically aligned with safety, quality, regulatory, and performance standards. By collaborating closely with operational leaders, the L&D Lead designs and delivers impactful learning experiences that build technical capabilities, support compliance, and enhance workforce performance. The role also oversees the development of competency frameworks, manages training logistics across operational sites, and ensures the effective use of digital and experiential learning methods. This position plays a critical role in fostering a culture of continuous learning and operational excellence. The role ensures training programs meet safety, quality, and regulatory standards while supporting operational excellence. LIAISE/COOPERATE WITH: Operations, Engineering, Maintenance. -Ensure digital learning content is relevant, practical, and accessible for frontline teams. -Ensure certifications and compliance requirements are met across operational teams. -Promote experiential learning methods such as job shadowing, coaching, and on-the-job training. -Lead the design and delivery of technical, safety, and regulatory training programs. -Align training programs with safety, quality, regulatory, and performance standards. -Budget planning and resource optimization for L&D programs -Manage external vendors and training providers for specialized operational learning. -Plan, oversee, and monitor the operations L&D budget, ensuring efficient use of resources and alignment with operational goals. -Co-develop Technical Competencies Framework in collaboration with operations leadership. -Support supervisors and team leaders in delivering effective operational learning. -Develop and implement learning plans tailored to operational departments (e.g., Engineering, Production, Maintenance). -Manage training logistics including schedules, resources, and facilities across operational sites. -Monitor learning effectiveness through attendance, completion rates, feedback, and operational KPIs. -Develop and maintain operational learning reports and dashboards for performance tracking. -Conduct regular TNA with operational leaders to identify skill gaps and learning needs. -Vendor management and contract negotiation for external training providers

Requirements

• lms
• tna
• project management
• data analysis
• 5-8 years
• bachelor's

What You Bring

5 – 8 years of progressive experience in Learning designing and delivering technical and operational training programs in industrial or manufacturing environments. Bachelor’s degree in engineering, or a related field. -Expertise in technical, safety, and regulatory training within operational environments -Familiarity with digital learning platforms, LMS administration, and blended learning approaches -Proficiency in Training Needs Analysis (TNA) and competency framework development -Strong project management and organizational skills -Proficiency in English (spoken and written). -Skilled in data analysis and reporting for learning effectiveness and performance tracking -Excellent communication, facilitation, and stakeholder engagement skills -Ability to manage training logistics across multi-site operations -Excellent communication, facilitation, and stakeholder management skills. -Strong knowledge of instructional design principles and adult learning methodologies

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About Neom Green Hydrogen Company

-Born from a joint venture between ACWA Power, Air Products and NEOM to pioneer green hydrogen at scale. -Setting up in Oxagon, NEOM, to harness solar and wind for a hydrogen-to-ammonia facility. -Specializing in industrial-scale energy infrastructure for transport and heavy-industry decarbonization. -Unique for being the world’s largest utility-scale green hydrogen plant powered solely by renewables.

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