Analyst - HR Operations- Arabic Proficient

Overview

HR Operations analyst managing employee lifecycle and case queries for Middle East region.

Key Responsibilities

• case management
• case processing
• root cause
• lifecycle management
• language checks
• hr collaboration

Tasks

-Ensure language proficiency requirements are met for specific roles. -Manage and coordinate queries via Case Management Tool -Work closely with the HR Community and COEs -Process complex cases/transactions and act as team backup -Produce standard correspondence to employees and external parties -Contribute to departmental improvements -Manage HR processes per Middle East regional policies and guidelines -Support ad-hoc projects for the People Hub team -Manage escalations and root cause analysis for Team Lead/Line Manager -Handle employee life cycle management -Liaise with employees, line managers, and HR colleagues

Requirements

• workday
• servicenow
• excel
• hr services
• graduate
• arabic

What You Bring

-Fluent in English with excellent verbal and written communication -Driven, highly organized, can identify and focus on priorities and deliver to deadlines -Experience in customer service or project roles is desirable -Demonstrates high levels of confidentiality -Able to work autonomously and as part of a team -Strong administrative ability with a complex workload -Strong IT skills, especially MS Word, Excel, Outlook -Understands the importance of accuracy and has high attention to detail -Demonstrate proficiency in HR processes and SOPs -Flexible to work in rotational shifts -Strong interpersonal skills, builds effective relationships at all levels -We need someone who is proficient in reading, writing, and speaking Arabic. -Confident, diplomatic, and tactful -Resilient, works well under pressure, maintains composure when facing resistance -Graduate or Postgraduate with 2–5 years of experience in HR Shared Services or similar. -Experience in HR Shared Services supporting UK/Middle East & Africa/US/Canada/Asia Pacific -Proactive, works independently with minimal guidance -Preferred experience with Workday and ServiceNow applications

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Benefits

-Remote work opportunities outside of country. -Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition. -Relocation assistance. -Discretionary bonus program. -Flexible and hybrid work solutions. -Comprehensive life insurance coverage. -Company gratuity scheme. -Premium medical insurance for you and your dependents. -Generous annual leave balance.

About Atkinsréalis

-Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup. -A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments. -A trusted tolls and highway consultant, it supports major state DOTs.

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