Homeownership Counselor

Habitat For Humanity Of Omaha

The Role

Overview

Assist clients with credit, income analysis and HUD guidelines to achieve homeownership.

Key Responsibilities

  • income calculation
  • client coordination
  • record management
  • budget guidance
  • credit review
  • eligibility determination

Tasks

-Accurately calculate client income from various sources, including employment, public benefits, and self-employment. -Coordinate with internal staff, lenders, and community partners to support client outcomes. -Meet weekly with clients to provide coaching, monitor progress, and ensure accountability. -Maintain accurate confidential client records in accordance with HUD and program requirements. -Remain informed on local housing trends, lending practices, and changes to program eligibility. -Provide services with cultural competence, empathy, and professionalism in a high-demand, multicultural environment. -Guide clients through budget creation, debt reduction, savings plans, and understanding the homebuying process. -Facilitate group education sessions such as first-time homebuyer classes or financial literacy workshops as needed. -Review and interpret credit reports; identify issues and provide guidance for credit improvement. -Conduct individualized housing counseling sessions to assess clients’ financial situations, credit history, and housing goals. -Utilize HUD AMI guidelines to determine eligibility and affordability for housing programs.

Requirements

  • hud certification
  • hud ami
  • income verification
  • microsoft office
  • counselormax
  • salesforce

What You Bring

-Must be comfortable working in a collaborative, high-energy environment. -Familiarity with HUD AMI standards and affordable housing program requirements. -Ability to manage a caseload effectively and meet regularly with clients. -Minimum of 2 years’ experience in housing counseling, lending, case management, or related field. -HUD Housing Counseling Certification preferred or must be obtained within 12 months of hire. -Proven experience in income verification and calculation across diverse employment types. -Strong understanding of credit reports, credit scoring, and strategies for credit improvement. -Strong interpersonal and communication skills; able to build rapport and trust with clients from all backgrounds. -Proficiency in Microsoft Office and housing counseling platforms (e.g., CounselorMax, Salesforce).

Benefits

-Comfort working in a dynamic, fast-paced, and culturally diverse setting.

The Company

About Habitat For Humanity Of Omaha

-Founded to create a world where everyone has a decent place to live. -Through community partnerships, volunteers, and donations, the organization helps families achieve strength, stability, and self-reliance through affordable housing. -The organization focuses on building homes, repairing existing ones, and offering mortgage assistance to low-income families. -They work tirelessly to address the shortage of affordable housing in the Omaha area, turning dreams of homeownership into reality. -Projects include both new builds and critical home repairs, often involving community volunteers, local businesses, and faith-based groups. -The ReStore, a nonprofit home improvement store, generates revenue for Habitat’s mission, offering discounted building materials, furniture, and appliances. -One standout initiative is the Critical Home Repair program, which helps low-income homeowners with repairs to ensure their homes remain safe and healthy. -Habitat’s financial model involves a unique blend of donations, volunteer labor, and affordable mortgage programs to keep homes within reach for families in need. -Their work goes beyond homebuilding, fostering a deep sense of community and empowerment through volunteerism and partnership.

Sector Specialisms

Residential

Buildings