Field Service Manager

Description

• Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
• Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
• Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
• Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
• Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
• Lead business development efforts, providing strategic direction and oversight to the sales team.
• Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
• Participate in the development and execution of annual business plans.
• Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
• Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.

Requirements

• High school diploma required; Bachelor’s degree in business, engineering, or related field preferred.
• Must pass pre-employment drug screening, background check, and physical examination.
• Demonstrated ability to mentor, coach, and lead technical teams.
• Excellent verbal and written communication skills.
• 5+ years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services).
• Must have a valid driver's license with a clean driving record.
• Strong business acumen, including P&L analysis and forecasting.
• Willingness to travel overnight (up to 25%).
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance