Certified Fire Alarm Technician
Mircom Group Of Companies
Designer, manufacturer & distributor of intelligent building life‑safety and security systems.
Technical support, programming, and training for fire alarm systems in NY/NJ
17 days ago ago
Intermediate (4-7 years)
Full Time
New York, NY
Field
Company Size
531 Employees
Service Specialisms
Fire Alarm Systems
Security Systems
Building Automation
Life Safety Systems
Emergency Communications
Sector Specialisms
Commercial
Healthcare
Institutional
Residential
Fire Protection
Life Safety
Building Automation
Communications & Security
Role
Description
technical support
product testing
system programming
user training
documentation
technical integration
- Ensure our customers and end-users have a positive experience working with Mircom
- Extend our service offerings to better meet customer needs
- Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients
- Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
- Provide operational training to end-users
- Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
- Occassionally perform Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
- Address inquiries and resolve technical issues, while providing quality customer care
- Provide technical support to customers as needed
- Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Requirements
nicet level2
fire alarm
microsoft office
programming
engineering drawings
communication
- Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
- Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
- Proficient in Microsoft Office (PowerPoint, Excel and Word)
- Thorough understanding of the high-rise market, including its unique challenges and code requirements
- Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
- Superb in planning, organization, and multi-tasking skills
- Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
- Ability to travel and overnight stays as required
- Proficient in Programming experience
- Program to effectively navigate fire protection systems with our end users.
- Completion of high school and/or trade school
- Excellent communication skills (written and verbal)
Benefits
- A great working environment with opportunity for career advancement
- Competitive salary
- Group Insurance benefits
- Company 401K program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1991 Founded
Year of establishment
Reflects the year the company was established.
2004 Acquired
Year of Secutron acquisition
Marks the strategic acquisition that expanded manufacturing capabilities.
177,000 sqft
Canadian manufacturing capacity
Highlights the scale of manufacturing facilities post-acquisition.
- Mircom evolved from 1960s apartment intercom roots into a global life-safety technology force.
- Headquartered in Vaughan, Ontario, with North American manufacturing and branch offices spanning Canada, the U.S., and overseas.
- Publicly known brands include Mircom, Secutron, and U.E.C., delivering fire detection, alarm, security, access control, and mass notification.
- Products – from addressable fire panels to emergency lighting – have been deployed in airports, hospitals, residential towers, and institutional campuses.
- Typical projects include smart fire/alarm installs at venues like the Pan Am Games Athletes' Village and Berenice International Airport.
- Highly vertically integrated: maintains Canadian production, engineering, and service under Mircom Engineered Systems for turnkey solutions.
- Addresses sectors including commercial, healthcare, institutional, and residential markets around the world.
Culture + Values
- Innovation – We challenge the status quo and develop new, creative solutions.
- Quality – We focus on delivering exceptional products that exceed customer expectations.
- Integrity – We are committed to doing the right thing, always.
- Collaboration – We work as one team, valuing diverse perspectives and expertise.
- Customer Commitment – We are dedicated to creating value for our customers through responsive service and innovative products.
- Continuous Improvement – We are dedicated to improving our processes, products, and services.
Environment + Sustainability
2050 Target
Net-zero Emissions by 2050
The company is aiming to achieve net-zero emissions by the year 2050, demonstrating a long-term commitment to climate action.
- Committed to reducing environmental impact and improving sustainability efforts.
- Designing energy-efficient products to reduce resource consumption.
- Focused on meeting global environmental standards and certifications.
- Using environmentally friendly materials in products and manufacturing processes.
- Implementing sustainable packaging initiatives and waste reduction programs.
Inclusion & Diversity
- Dedicated to fostering an inclusive work environment where diversity is celebrated.
- Equal opportunities are ensured in hiring, development, and promotions.
- A strong focus on gender representation in leadership roles, with active programs supporting women in the workplace.
- Annual tracking and reporting of diversity metrics to measure progress.
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