Fraud Management Tech Lead

Description

As member of the Network fraud intelligence team, you will be responsible for defining, establishing, and managing fraud prevention reporting, analytics (e.g., model, rules engine), monitoring etc. Additionally, you will be supporting the Head of Fraud Intelligence in establishing and managing a holistic network fraud intelligence team. In this way you will be ensuring fraud prevention for the Rakuten Mobile as a whole, as well as take part in developing and enhancing the vision of Rakuten Mobile’s fraud prevention strategy while making it a reality.

• L2 Operations for Telco Security Firewalls: Leading the second-level operations for security firewalls.
• Internal Team Interactions: Collaborating with various internal teams at both management and operational levels, including Core, BSS, and Interconnect teams.
• Ensuring compliance towards respective guidelines related to Firewalls
• Developing and Enhancing Fraud Prevention Strategy: Contributing to the vision and implementation of Rakuten Mobile's fraud prevention strategy.
• Defining, Establishing, and Managing Fraud Prevention: This includes reporting, analytics (models, rules engines), and monitoring systems.
• Ensuring Fraud Prevention for Rakuten Mobile: Taking a proactive role in safeguarding the entire network.
• Interconnect Operations Analysis & Reporting: Analyzing feeds from interconnect operations, producing reports with root cause analysis, issue magnitude, and recommended solutions.
• Supporting the Head of Fraud Intelligence: Contributing to the establishment and management of a holistic network fraud intelligence team.
• Firewall Control Creation for Security Breaches: Creating controls within SS7, Diameter, SMS, and GTP-C firewalls to generate alarms for potential security breaches.
• Driving the deployment and maintenance of telco protocol-based applications on the Robin Cloud platform.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• New Product Implementation Validation (UAT): Validating new product implementations during User Acceptance Testing.

Requirements

• Experience in a cross-functional and global environment
• Presentation Skills: Excellent presentation skills are required.
• Understanding of Regulations & Fraud Prevention Principles: Possessing a strong understanding of the issues, concepts, legal/technical requirements of regulations, and general principles of fraud prevention.
• Graduate degree (i.e. B.E) in a quantitative field such as Engineering, or Computer Science from a reputable institution
• Excellent knowledge on cloud-based deployment
• High knowledge and experience in configuring Security firewalls.
• Minimum of 5 years’ experience as an Implementation Engineer or L2 Engineer.
• Telecom-specific certificates and GSMA Fraud Certification also considered.
• Excellent Analytical skills to extract meaningful information from large volumes of data
• Telecommunications domain knowledge
• Experience with Shell scripting & python would be added advantage.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance