Field Service Representative

Overview

Manage sales, relationships, and product support for Mass Merchant stores in TX

Key Responsibilities

• store relationships
• sales growth
• claims resolution
• binder updates
• product knowledge
• market reporting

Tasks

Objective: The Mass Merchant Field Sales Representative is accountable for the sales and store-level relationships with the Mass Merchant stores within their given territory, being the face of the company at the store level. The role is tasked with cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. In addition, work with SFP inside sales and call center personnel to maximize sales and coordinate activities within their territory. Manage claims resolution and product returns promptly. Update, distribute, and maintain SFP binders to all stores. Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery. Follow up on all active quotes Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc. May be required to occasionally lift, carry, push, pull or otherwise move objects up to 25 pounds Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products. Generate new business with non-program products and develop innovative methods to increase store sales. Down stock and merchandise on stocked program products Participate in contractor events and in-store product demonstrations. Develop a relationship with RTV clerks. Cultivate relationship with Mass Merchants’ outside sales team (PSEs & PARs) Ensure all stores are adequately supplied with literature, samples, and brochures. Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team.

Requirements

• clean driving
• high school
• industry experience
• market knowledge
• self‑starter
• communication

What You Bring

Clean driving record for the past 5 years Strong moral and ethical values both professionally and personally Ability to walk, sit, or stand for extended periods of time Persuasive teaching style to communicate the company's products and services. Solid organizational, communication, listening, and presentation skills. Ability to develop and maintain relationships with customers and team members. 1-2 years working in the building materials industry or a similar industry preferred. Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities. High School Diploma Intent on listening and able to communicate concisely while being willing to ask questions. Self-starting, disciplined individual able to manage their schedule effectively with moderate manager intervention. Strong work ethic

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Benefits

Compensation details: 45000-52000 Yearly Salary Compensation: Base of $45-52k per year with a quarterly incentive program

About Macarthur Co.

-Founded with a vision to provide unmatched project management and consultancy expertise. -Specializes in delivering large-scale, complex projects in diverse sectors worldwide. -The company has successfully executed projects across energy, infrastructure, and commercial domains. -Known for its precision in project delivery and its ability to manage projects efficiently across various industries. -Has a strong presence in the energy sector, with particular expertise in renewable energy and energy-efficient solutions. -MacArthur Co. stands out for its ability to tackle both heavy civil engineering projects and highly specialized industrial tasks. -Known for its commitment to delivering sustainable and cost-effective solutions, ensuring client satisfaction. -The company’s portfolio includes projects across residential, commercial, and public infrastructure, creating significant impacts in local communities. -Offers tailored services that adapt to the ever-evolving needs of clients in the energy, utilities, and infrastructure sectors.

Sector Specialisms