Project / PMO Consultant

Overview

Manage and coordinate office moves, relocations, and related changes, overseeing vendors and finances.

Key Responsibilities

• move coordination
• project tracking
• cost management
• client liaison
• reporting
• safety management

Tasks

-Prioritizes urgent requests and provides immediate attention until resolved -Liaising with the wider ISS team -Managing and signing off of contractors out of hours whilst work is taking place -Ensure that all costs for moves are submitted to the relevant requestor for approval in a timely manner -Provide ownership, coordination and management of all moves and relocations, MAC lead changes and power and data changes where required within the Moves & Changes delivery stream up to the value of $100K -Communicate last minute requests and changes to all responsible workstreams and team members -Co-ordinate access permits and enabling works for any ad-hoc requirements -Maintaining MAC and project trackers using the ISS tool kit to ensure all works, sanctioned costs, approval dates, vendor quotes and final costs including all relevant ISS mark ups are logged in the projects tracker -Provide move information to all parties involved in the moves and changes, including but not limited to plans, move packs and contact lists -To ensure that the highest quality standards are applied in all areas of day-to-day activity in order to satisfy and maintain ISS Integrated Solutions defined standards and the requirements of external quality verification. -Manage the ISS sub-contractors to ensure all work is completed to the highest possible standards, within budget and in a timely manner to meet client expectations -Ensure all Health and Safety documentation is in place and filed following completion of projects -Collects proposals for work and communicates costs to stakeholders for approval -Provide regular updates and management information as required -Provide support to the wider team as and when required to assist with the smooth running of the MAC services -Maintain all financial tracker administration duties required, within MAC functions -Occupancy updates and uploads post move in Webcore -To conduct day to day operations with due regard to environmental standards, legislation and regulatory requirements. -Work directly with space planning team to ensure all existing and proposed drawings are issued for client approval prior to works being carried out -Maintain excellent relationships with Client stakeholders to ensure all client expectations are met -Maintain regular contact with the client representatives to review and resolve operational matters -Interact with finance team to ensure a vendor PO’s are provided to vendors for work performed -Produce MS Project programs for large scale moves -To implement regular H&S stand downs / toolbox talks and weekly site checklist as appropriate -Ensure that the day to day operations within each move/project are conducted to the highest standards of safety taking account of all the legislative and regulatory requirements -Provide an outstanding Colleague experience throughout the MAC delivery process -Obtain clients stakeholder approvals and IFN approvals for all MAC work quotations prior to the start of any work -Ensure that the occupancy data held in WebCore is maintained and updated once moves have been completed. Liaise with the portfolio optimization team on a regular basis ensuring system is up to date at all times, and that all works fall in line with the Portfolio Optimization strategy -Submits all required documents and obtains approvals for all work to be completed -Managing sub-contractors, client engagement, cost management and quality control -To bring to the team’s attention any safety issue related to the move

Requirements

• resilience
• microsoft office
• webcore
• mac knowledge
• people management
• commercial awareness

What You Bring

-Resilience – The ability to maintain an objective and positive focus through periods of high and sustained work pressure -Experience completing projects as part of a larger team -Sitting at a computer for extended periods of time -Adherence to all MAC KPI’s ensuring that all reporting and measurements are met for client reporting tools. -Resource Management – The ability to recognize where labor and materials can be saved and bring this to the attention of the manager -Colleague Experience – The ability to understand client needs and work politely and diligent. Excellent communication skills. -Commercial Awareness – The ability to understand the key financial, labor and material variables and identify to the business where improvements can be made -Respond rapidly to short term operational issues -People Management – the ability to interface with diverse client stakeholders and ISS subcontractors -Approval of e-permits, access permits and contractor RAMS for MAC works -Excellent IT skills required with key knowledge of Microsoft Office including Excel, Word, PowerPoint and Microsoft Project. Knowledge of Occupancy Management systems (Webcore) required with the ability to learn new technology and systems -Decision maker – the ability to make key decisions as and when appropriate during the project life cycle, without waiting for prompting. -Ideally the candidate should have extensive knowledge within the MAC arena, including an understanding of interior fit out and office relocations -Work Standards – The ability to recognize, implement and maintain high standards of excellence in the areas of quality, safety and operational performance within the client account -Must be able to work under pressure and time deadlines during peak periods -Must be able to lift a minimum of 10 pounds

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About Iss Facility Services - North America

-Delivers comprehensive services to businesses, focusing on creating efficient workspaces. -Known for its integrated solutions, handling everything from cleaning and maintenance to security and catering. -Specializes in diverse sectors, offering tailored services across commercial, healthcare, retail, and industrial spaces. -Embraces smart technology and sustainable practices to drive performance. -Operates in specialized environments like hospitals, schools, and factories. -Adaptable to client needs, delivering both small-scale and large-scale projects. -Provides end-to-end services, making them a one-stop solution for facility needs.

Sector Specialisms