New Home Counselor

Overview

Guide customers through homebuying, delivering service from model home tours to key handoff.

Key Responsibilities

• customer engagement
• customer service
• sales targets
• model home
• market analysis
• competitive research

Tasks

-Excite, engage and educate prospective and current customers through calls, emails, text and events to educate them about Beazer’s product offerings -Provide the highest level of customer care and service throughout the full sales and closing cycle -Actively contributes to the achievement of monthly sales goals by achieving or exceeding individual sales targets -Maintain model home(s) and community appearance to the highest standards -Regularly visits competitor communities and comprehends the landscape for the home market in the area; gathers and utilizes data in the market to conduct a Competitive Market Analysis and uses that analysis to maximize success.

Requirements

• crm
• sales tools
• driver’s license
• re license
• emotional intelligence
• sales experience

What You Bring

-Proficient in CRM platforms and digital sales tools to manage leads and track customer interactions effectively -Demonstrate a mastery of Beazer Homes products and services and what differentiates us from our competitors -Strong commitment to providing an exceptional, customer-first experience with enthusiasm and positivity -Resilient and motivated, able to overcome objections and maintain focus in a competitive sales setting -High emotional intelligence with the ability to assess situations, adapt communication style, and connect effectively with customers -Ability to understand and communicate technical construction and design concepts in a way that is clear, engaging, and relatable to customers -Able to visit and guide buyers through lots, homesites and communities in various phases of completion where temperature and noise levels vary -Excellent verbal and written communication skills, with the ability to build rapport and convey information clearly -Proven teamwork skills with a reliable and collaborative approach to achieving shared objectives -Demonstrated ability to meet or exceed monthly goals in a commission-based sales environment -Able to work in the sales office of the model home or temporary sales offices -Valid Driver’s License in State of employment. -Able to visit neighboring communities for competitor’s information and remote locations for training -Understanding of basic ideas of mortgage financing is preferred -Where required, a valid Real Estate license for state of operation. -Preferred, 3+ years of proven success in a sales or customer service environment.

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About Beazer Homes

-Specializes in energy-efficient homes designed to cater to various family needs and lifestyles. -Builds across multiple U.S. states, with a focus on providing affordable and sustainable housing options. -Offers a variety of home styles, including single-family and townhomes, each tailored to meet modern demands. -Creates communities that integrate well with their surroundings and provide lasting value. -Recognized for its commitment to customer satisfaction and the quality of its builds. -Continues to evolve, staying at the forefront of innovation in home design and construction.

Sector Specialisms