QA Planning & Strategy Lead

Description

• Provides coaching, direction, and oversight to QA analysts and vendor testing resources.
• Serves as the central point of contact for all testing requests for SAP and cross-platform systems.
• Ensures all testing aligns with Daltiles quality standards and governance processes.
• Influences others through subject-matter expertise and provides strategic recommendations to improve test planning and execution.
• Works with test leads for work efforts to track and report test progress, metrics, and risks to project leadership and key stakeholders.
• Defines and maintains the master test strategy for all testing phasesfunctional, integration, regression, and UATacross SAP and non-SAP systems.
• Partners with technical and infrastructure teams to ensure proper test environments, data, and tools are available and stable.
• Oversees defect tracking, triage, and resolution, ensuring issues are addressed efficiently.
• Coordinates testing activities across internal QA teams, SAP analysts, business users, and vendor partners.
• Develops detailed test plans considering design, development and operational readiness; ensures test coverage includes all system interfaces and cross-platform dependencies.
• Reviews and prioritizes incoming test requests to ensure readiness, scope clarity, and alignment with business and technical objectives.
• Establishes standardized QA processes, templates, and best practices across multiple platforms and project teams.
• Identifies and implements process improvements to enhance testing efficiency, accuracy, and speed.

Requirements

• Advanced understanding of software testing principles, methodologies, and best practices.
• Proven background in testing cross-platform integrations (e.g., Salesforce or other CRM, point of sale systems, middleware / integration services and data/analytics).
• Strong analytical, planning, and problem-solving abilities.
• Strong knowledge of SAP solution landscapes and integration points.
• Proficient in Microsoft Office Suite and QA documentation tools.
• Ability to balance strategic oversight with hands-on test coordination.
• Proficiency in test management tools for requirements traceability, automated test execution and test reporting (e.g., Jira/ServiceNow, Tricentis Tosca, qTest and performance/load test tools such as StormRunner or NeoLoad).
• Ability to coordinate internal QA teams and vendor resources in a hybrid delivery model.
• Strong experience with SAP S/4HANA , including EWM, Fiori, and Vistex modules is a plus.
• Bachelors degree in information technology, Computer Science, or a related field (or equivalent education and experience).
• 6-8 years of QA/testing experience, with at least 3 years in a test lead, planning, or strategy role.
• Excellent leadership, communication, and stakeholder management skills.
• Experience leading test strategy and execution across multiple concurrent projects.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance