Practice Delivery Leader - Retail

Overview

Lead Retail practice, oversee delivery, strategy execution, and team performance.

Key Responsibilities

• contract review
• deltek monitoring
• pricing support
• resource management
• performance analysis
• process improvement

Tasks

-In partnership with HR, provide consistent and constructive feedback to team and provide teammates with opportunities to achieve professional goals. -Reviewing documentation and contracts are compliant with NELSON standards, escalate issues as needed. -Inspire - Promote the company’s image and culture both internally and externally -Maintaining positive relationships both internal and external, --foster relationships and engage to effectively collaborate to achieve business performance goals. -Work with Studio Leaders, Project Managers and National Leadership to review and support pricing efforts for high profile RFP responses, MSA responses, etc. to ensure profitability targets and competitive market landscape are balanced appropriately. -Supporting and informing continuous improvement enhancements, including: -Inspire - Understand and execute NELSON’s best business practices and policies -Maintain and/or develop key account relationships and/or client relationships as necessary as a part of the Leadership team. -Monitoring and ensuring Deltek Project & Plan data quality -Work with Studio Leaders and Project Managers, in conjunction with legal counsel, to review and negotiate contracts, Letters of Agreements, AIA Agreements, etc. to mitigate risk in scope and contractual terms. -In partnership with HR, develop, participate in, and execute succession planning, including the transition of important client relationships. -Serve - Foster a commitment to external and internal client service -LEAD the Practice, in partnership with Practice Leadership, internally, and leverage and evolve the capabilities of the firm while leading and working with other NELSON leadership including Business, Regional, and other Practice Leaders as it relates to their specific practice. -Create - Utilize personal strengths to benefit not only your Team but the Company as a whole -Manage resource balancing of talent across the Practice and Nelson-wide, including identifying opportunities for resource sharing across Practices, driving use of Extended Team Partners and/or hiring of new talent. -Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities. -Supporting the project or account contract performance and process understanding the scope, budget, and quality agreed to by the Client. -Assessing and analyzing project performance with Studio Leaders to find ways to optimize the business and meet goals. -Partner with Sr. Studio Leaders and Sr. Project Managers, to provide superior working knowledge of KPIs on all projects and how that impacts the overall operations of the practice including, but not limited to, effective multiplier, gross margin, profitability, realization, accounts receivable -In partnership with Practice Leadership, identify potential problems and points of friction within the project life cycle and work to find solutions to maximize efficiency and profitability. -Create - Interact with other teams and/or collaborate with them when necessary

Requirements

• deltek vantagepoint
• tableau
• microsoft teams
• architecture
• 15+ years
• financial acumen

What You Bring

-Extensive experience working with legal on contracts and contract negotiations -Bachelor’s or Master’s degree in Architecture, Real Estate, Planning, Interior Design, Business Administration, or Information Management from an accredited University -Experience in leading & managing people and teams including motivation, empowerment, organization, innovation, integrity, decision making, and delegation. -Proven track record of managing teams with financial success (consistently hitting KPIs, meeting revenue targets, etc.) -15+ years relevant industry experience preferred, or equivalent in appropriate education and experience -Strong proficiency in scope writing for proposals and contracts. -Practice knowledge including a deep understanding of its industry and clients’ needs to deliver service excellence. -Ability to effectively communicate at all levels of an organization. -Adept adoption and reinforcement of NELSON’s business systems, processes, and tools, including Deltek VantagePoint, Tableau, Microsoft Teams, Zoom, etc. -Strong proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. -Extensive experience working with legal on contracts and contract negotiations. -Financial acumen including ability to understand financial performance, analyze data to derive insights and take necessary actions, and to prepare and manage project budgets. -Effective communicating with Leadership & Teammates about shifting priorities and projects.

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Benefits

-Paid time off and holiday pay -Wellness program with rewards for healthy activities -Opportunities for career advancement -Full health benefits including medical, dental, and vision -Paid parental leave -Flexible working schedules and work from home options based on client’s needs -Pet Insurance -Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization -401(K) plan with company match

About Nelson Worldwide

-Founded with a passion for blending creativity and functionality, this company has built a reputation for innovative design solutions. -The company works across diverse sectors, creating impactful environments for workplaces, residential spaces, and more. -They have been involved in numerous high-profile projects, including corporate offices, healthcare facilities, and mixed-use developments. -With a focus on collaboration and tailored solutions, they have earned recognition for transforming spaces to fit evolving business needs. -Their design process is deeply rooted in understanding client needs, ensuring that each project not only looks striking but serves a purpose. -The company's portfolio spans across the globe, showcasing a variety of spaces that elevate functionality and creativity. -The team is known for its hands-on approach to each project, blending innovative design with cutting-edge technology.

Sector Specialisms