Supervisor, Program Delivery

Overview

Lead teams building and maintaining third‑party equipment on PG&E assets, ensuring safety and compliance.

Key Responsibilities

• process innovation
• technology solutions
• program delivery
• budget forecasting
• compliance management
• lean problemsolving

Tasks

-Leads the effort to identify, analyze and develop new or improved wireless and fiber processes, products, or services to generate recurring revenue opportunities. Reviews and addresses existing wireless and fiber work practices and identifies operational efficiencies and deficiencies by leveraging Lean Problem Solving. -Participates in cross-functional leadership committees on efforts to update or improve standards, work procedures, and guidelines. Uses knowledge of customer needs and employee feedback to make decisions to continually improve the customer and employee experience. -Oversight, development and improvement of technology solutions and systems to support the work. -Participates in, facilitates and/or leads Program Delivery meetings in a forum that encourages speak up and free sharing of ideas and lessons learned to improve overall NRD portfolio. -Supervises staff to accomplish results through effective recruitment and selection, training and development, performance management and rewards and recognition. -Supervises or participates in root cause analysis and Lean Problem Solving. Oversees implementation of construction standards, including appropriate formal drawings and procedures, and ensures approvals from internal PG&E stakeholders obtained for all projects. -Monitors and assesses NRD portfolio income and expense budget forecasting, pricing and fees, project workload, and overall wireless, fiber and pole top product portfolios. Recommendations to Manager on workload balancing and pricing adjustments, as needed. -Manages daily work activities; reviews and approves priorities that prevent or delay NRD related construction at Daily Operating Reviews using Visual Management. Escalation to Manager or above, as needed. -Builds and maintains strong relationships with internal business units and NRD customers. Represents company to outside industry organizations, agencies or stakeholders. -Provides effective leadership and employee development through goal setting and the performance evaluation process, development planning process, and provides frequent open and honest feedback. Coaches and mentors individuals to improve their knowledge and skills, with a focus on PG&E’s virtues. -Ensures full compliance with CPUC, OSHA, CAISO, NERC, and other regulatory agencies. Implements all Company-wide safety programs/procedures that impact Telecom operations.

Requirements

• lean
• electrical
• go 95
• class c
• bs degree
• negotiation

What You Bring

-Advanced influence, written and spoken communication, interpersonal, collaboration skills to effectively consult with peers and senior leadership. -Negotiation experience. -Strong organizational skills. -Experience or extended knowledge of Lean operating system, especially Lean Problem Solving and Standard Work. -Knowledge of electrical and civil construction project practices. Familiarity with grounding procedures and methods. -Minimum of 5 years of relevant experience in engineering, manufacturing, construction, field maintenance operations, or related electric utility experience -Knowledge of the company's Emergency Management Process -Knowledge of GO 95, 128 ,165 requirements. -CA Class C License, or equivalent -Previous experience in a supervisory role over construction, maintenance and/or operations personnel -Ability to travel using personal vehicle -Ability to provide guidance to field and office personnel. Coaching and consultative abilities. -High School or GED-General Educational Development-GED Diploma -Analytical, creative and intuitive problem-solving skills. Good investigative skills, knowledge of root cause analysis techniques and methodology. -Travels at least 30-40% of time with occasional overnight stays -Demonstrated coaching, mentoring and development of others. -Utility industry experience, electric -Demonstrated ability to lead teams through major initiatives with strategic focus toward end results. -Experience in field operations and maintenance. -BA or BS in Business, Engineering, Construction Management, or other related field

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About Pacific Gas And Electric Company

-Focus on delivering safe, reliable, and affordable electricity and natural gas to a diverse customer base. -Operations span from energy generation, transmission, and distribution to customer service and renewable energy solutions. -Heavily involved in the development of green energy sources, including solar and wind power. -Maintains a key role in maintaining the region’s energy grid and supporting sustainable growth. -Pioneered energy efficiency programs to help reduce consumption and minimize costs for customers. -Recognized for innovation in grid modernization and integration of clean energy into California’s power mix. -Faced challenges, including natural disasters like wildfires, which have shaped its operations and future strategies. -Remains a cornerstone of California's energy sector, continuously working to improve and modernize the grid.

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