Out of Hours Contact Centre Agent - Weekends

Overview

Weekend out-of-hours contact centre agent handling inbound calls for service and maintenance.

Requirements

• ms office
• organisational
• admin experience
• communication
• uk driving
• customer service

What You Bring

-Proficient in MS Office, in particular, Outlook and Excel -Flexible attitude with strong organisational skills -Previous administrative experience, preferably from a social housing/construction background -Good written and verbal communication skills -Due to location, it is preferred that the successful candidate holds a full UK driving license -Able to provide a high level of courteous, professional customer service

People Also Searched For

Benefits

-Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave. -Virtual GP service, 24/7, 365 days, available for employees and your immediate family -Sureserve Benefits Hub, accessing over 1000’s retail discounts -Competitive salary -28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days -Bike2Work scheme -Contributory Pension scheme -Home & Electronics – salary sacrifice purchase scheme -Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family -Life assurance

About Sureserve

-Delivers reliable energy efficiency services across the UK. -Specialises in energy management, compliance, and asset maintenance. -Focuses on optimising energy use and ensuring regulatory compliance for clients. -Works with a broad client base, from local authorities to major utilities companies. -Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control. -Has completed diverse projects, including residential refurbishments and industrial energy upgrades. -Utilises innovative technologies to drive energy savings and sustainability. -Strong presence in both public and private sector projects across the UK. -Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.

Sector Specialisms

Security Clearance

-eligibility checks with a third‑party provider -verification of right to work in the uk -dbs (disclosure and barring service) checks