Service Coordinator

Overview

Assess seniors' needs and connect them to community resources and wellness programs.

Key Responsibilities

• needs assessment
• resource directory
• referral tracking
• service coordination
• program development
• report generation

Tasks

-Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence. -Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents. -Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents. -Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery. -Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources. -Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents. -Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment. -Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution. -Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more. -Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services. -Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.

Requirements

• bachelor’s
• ms office
• advocacy
• time management
• communication
• collaboration

What You Bring

-Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field. -Experience Considered: Candidates with relevant work experience will be considered. -Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues. -Preferred Experience: Experience working with diverse groups of seniors and disabled individuals. -Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs. -Communication: Excellent verbal and written communication skills. -Collaboration: Ability to work effectively with residents, staff, community partners, and service providers. -Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults. -Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook. -Independent Work: Capable of working independently and with minimal supervision.

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Benefits

-Employee assistance and more -Competitive pay -Paid time off and holidays -Term life and Voluntary supplemental life insurance -Health, dental, and vision insurance -Retirement savings plan

About Rhf (Retirement Housing Foundation)

-Today operates nearly 200 communities across 29 states, DC, Puerto Rico & the U.S. Virgin Islands, serving 19,000+ residents. -Combines rent-restricted developments, HUD grants, low-income housing tax credits along with selective acquisitions to expand reach. -Standout focus: embeds social service coordinators onsite to help residents access low- or no-cost community supports. -Specialises in residential affordable housing and related infrastructure support—building, preserving and managing communities.

Sector Specialisms