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Johnson Controls

HVAC Service Controls Specialist

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Johnson Controls

Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.

Install, commission, troubleshoot, and maintain HVAC control systems for customers.
17 days ago ago
$30 - $39
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Knoxville, TN
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role

Description

device commissioning
system diagnostics
hvac controls
system calibration
software loading
technical support
  • devices (i.e. Sensors, actuators, etc.) and complete all required commissioning documentation.
  • Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment.
  • Performing commissioning and system diagnostics for all levels of system controllers as well as end
  • Keeps management and JCI contractor or customer informed of job progress and issues.
  • Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.
  • Calibrates systems requiring basic electronic test equipment.
  • Completes administrative tasks including time sheets, expense reports, and on-site documentation.
  • Provide front line technical and repair support through effective communications with Johnson Controls customers.
  • Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
  • Perform HVAC Control systems troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.
  • Communicates with the JCI contractor or customer upon arrival and before leaving the work site.
  • Provide system repair and or update recommendations and assist in proposing recommendations to Johnson Controls customers.
  • Documents change and provide information for as-built documentation.
  • Engage with customers to fully understand their systems and needs.
  • Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service
  • Execute company sponsored as well as personally initiated training to ensure the highest level of knowledge and capability are maintained
  • Provide quotes to support recommendations and solutions.
  • Loading Johnson Controls field and network level controller software.

Requirements

safety
communication
hvac
troubleshooting
associate degree
multimeter
  • Follows all safety standards and attends required safety training. High degree of employee and subcontractor safety.
  • Good communication and listening skills.
  • Attention to detail.
  • Experienced in electrical and electronics troubleshooting.
  • Understanding of HVAC systems, sequence and applications
  • Solid knowledge base in use of personal computers.
  • Vocational School program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience in servicing electrical, electronic and/or mechanical systems in the HVAC industry.
  • Demonstrated technical aptitude in mechanical and electro-mechanical fields
  • Able to use hand, power tools and electrical testing equipment such as a multi meter.

Benefits

  • Employee Assistance Program
  • Health Savings Account (HSA)
  • RELOCATION ELIGIBLE**
  • 401(k) savings plan with company match
  • Wellness Program
  • Life Insurance
  • Medical/Dental/Vision insurance
  • SIGN ON BONUS ELIGIBLE**
  • Short-Term and Long-Term Disability

Training + Development

Information not given or found
Company

Overview

1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
  • Pioneered the electric thermostat, launching the building controls industry.
  • Evolved into a global leader in smart building systems through over a century of innovation.
  • Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
  • Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
  • Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

  • N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
  • Includes diversity targets in senior leaders’ performance metrics tied to compensation.
  • Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
  • Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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