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Install Scheduling Professional

Vivint

The Role

Overview

Schedule and manage security installation appointments via outbound calls.

Key Responsibilities

  • customer service

Tasks

-Provide stellar customer service

Requirements

  • computer literate
  • high school
  • licensed
  • communication
  • multitasking
  • problem solving

What You Bring

-Computer Literate -Completed High School Education, GED, or equivalent -Attention to detail -Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent -Must be able to work in office at our Provo location -Demonstrate exceptional communication skills -Ability to multi-task (especially while talking on the phone) -Must be at least 18 years of age -Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions -Ability to creatively solve problems

Benefits

-Medical/dental/vision/life coverage & 24/7 Medical Hotline -Paid training -401(k) + Employer Match -$17.00/hr plus Performance Bonuses -Full Time employment -Employee/Friends/Family Discounts -Onsite health clinic, gym, gaming tables -Free daily lunch and drinks on site -Paid Time Off -Paid holidays and flexible paid time away

The Company

About Vivint

-Provides integrated home security, energy management, and automation systems. -Known for innovative use of technology to simplify and enhance everyday living for homeowners. -Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America. -Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively. -Specializes in reducing energy consumption and promoting home security with the latest technological advancements.

Sector Specialisms

Residential

Commercial

Security Clearance

-candidate must pass a background check -must be licensed through utah as a burglar alarm company agent -subject to random drug and alcohol testing