Customer Service Administrator

Overview

Admin support for sales/operations, manage customer service and CRM in South Region.

Key Responsibilities

• admin support
• quotations
• reporting
• service management
• crm management
• customer service

Tasks

-Performing office-based administrative duties for the Sales Admin/Operations teams. -Assist with quotations and preparation of presentations -Reporting: Provision of regular reports to clients and line manager -Initiate best practices and standards in providing administrative assistance to sales and operations staff. -Coordinate between internal teams to ensure customer satisfaction. -Operate all of the company service programme management systems -To support and assist Sales Team in the field of sales, account management, after sales service and customer day to day support. -Ensure customer is receiving best possible service levels -Maintain and manage customer databases and operate CRM systems -Take ownership of issues and concerns of suppliers, including operational issues, pricing / invoice queries etc; -Cooperate with all Company health and safety policies and initiatives -Solve problems in a timely and friendly manner with due respect to the customer at all times

Requirements

• team player
• admin experience
• flexible
• microsoft
• google apps
• waste management

What You Bring

If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland. If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland. Please note: ​If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland. If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland. Information on legislation and guides to the procedures in relation to obtaining greencard permits ,work permits, spousal/dependant permits is available on the Department of Jobs, Enterprise and Innovation website. -Strong team player with excellent interpersonal skills, capable of performing to a high level with energy, drive and a strong ability to implement continuous improvements -2 to 3 years proven office administrative experience, preferably in a service-related industry; ideally serving the pharmaceutical or chemical industry -Be flexible and adaptable in the work environment -Computer literate - must have the ability to use Microsoft; Google Applications -Waste management experience - Desired

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About Veolia Ireland

-Veolia Ireland is a leader in providing essential environmental services across the country. -The company specializes in waste, water, and energy management, helping businesses and communities reduce their environmental impact. -Veolia’s innovative approach focuses on resource optimization, with a commitment to sustainability and circular economy principles. -Their projects include managing municipal waste, optimizing water treatment processes, and reducing energy consumption for industries. -With a strong presence in key sectors such as industrial, residential, and commercial, Veolia delivers tailored solutions to meet diverse environmental challenges. -The company also supports Ireland’s transition to renewable energy sources, offering expertise in energy efficiency and resource recovery. -Notable projects include large-scale waste-to-energy plants, water infrastructure improvements, and cutting-edge recycling facilities. -Veolia Ireland’s focus on technology and innovation has positioned it as a pivotal player in Ireland’s environmental services market.

Sector Specialisms

Visa Sponsorship

-eu/eea nationals must provide proof of right to work in ireland. -non‑eu/eea nationals must have current, valid permission to work and reside in ireland. -guidance on work permits is available via the department of jobs, enterprise and innovation website.