Repairs Administrator

Rise Technical

The Role

Overview

Administer repair requests, coordinate operatives and handle customer enquiries.

Key Responsibilities

  • repair logging
  • customer support
  • calendar scheduling
  • record keeping
  • issue escalation

Tasks

-Log and prioritise repair requests. -Respond to customer enquiries via phone and email. -Schedule and update operative calendars. -Maintain accurate job and customer records. -Escalate urgent issues when required.

Requirements

  • organised
  • customer-focused
  • communicator
  • word
  • excel
  • multitask

What You Bring

-Organised, professional, and customer-focused. -Confident communicator with good computer skills (Word, Excel). -Able to multitask and stay calm in a busy environment.

Benefits

-Commutable distance from the office.

The Company

About Rise Technical

-Mission to positively change lives by connecting highly motivated resources, combining motivational matching with technical excellence to drive future growth. -Professional and efficient recruitment services with a strong focus on understanding client needs and building long-term relationships. -Operates in key sectors including engineering, energy, construction, and technology through its divisions: Engineering, Construction, Energy, and Technology.