
Repairs Administrator
Rise Technical
The Role
Overview
Administer repair requests, coordinate operatives and handle customer enquiries.
Key Responsibilities
- repair logging
- customer support
- calendar scheduling
- record keeping
- issue escalation
Tasks
-Log and prioritise repair requests. -Respond to customer enquiries via phone and email. -Schedule and update operative calendars. -Maintain accurate job and customer records. -Escalate urgent issues when required.
Requirements
- organised
- customer-focused
- communicator
- word
- excel
- multitask
What You Bring
-Organised, professional, and customer-focused. -Confident communicator with good computer skills (Word, Excel). -Able to multitask and stay calm in a busy environment.
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Benefits
-Commutable distance from the office.
The Company
About Rise Technical
-Mission to positively change lives by connecting highly motivated resources, combining motivational matching with technical excellence to drive future growth. -Professional and efficient recruitment services with a strong focus on understanding client needs and building long-term relationships. -Operates in key sectors including engineering, energy, construction, and technology through its divisions: Engineering, Construction, Energy, and Technology.