Account Manager

Overview

Drive sales and manage client relationships for security solutions in East Tennessee.

Key Responsibilities

• pipeline management
• account growth
• revenue generation
• lead qualification
• customer support
• crm maintenance

Tasks

-Build and manage a pipeline of 10–20 active opportunities monthly in CRM. -Conduct Quarterly Business Reviews (QBRs) and advise clients as needed on upgrades, compliance, or service improvements. -Maintain and grow assigned accounts, ensuring renewals, upsells, and customer satisfaction. -Coordinate with operations and project managers to ensure seamless handoffs and customer satisfaction. -Drive revenue by identifying and closing new business across target verticals. -Prioritize qualified leads with urgency and guide clients through a solution-driven sales process. -Manage day-to-day customer needs, including SSA renewals, quoting, and issue resolution. -Serve as a trusted advisor to clients – understanding their business goals, risk profiles, and long-term technology roadmap. -Manage pipeline; keep CRM data clean and up-to-date to ensure accurate forecasting and follow-through. -Conduct outbound sales activities, network, and generate referrals to build a robust pipeline.

Requirements

• b2b sales
• security solutions
• crm
• consultative sales
• collaboration
• adaptability

What You Bring

-5+ years of B2B sales experience, preferably in security integration, construction, building materials, or facilities services. -Ability to understand project needs from the perspective of contractors, facility managers, and architects and recommend tailored security and access control solutions that align with long-term infrastructure goals. -Collaboration: You communicate well across teams and enjoy solving problems together. -Adaptability: You stay calm in fast-changing situations and adjust quickly when priorities shift. -Process-Oriented: You bring structure, organization, and clarity to complex opportunities. -Proven ability to scope jobs and close consultative deals. -Proficiency in CRM platforms. -Excellent communication skills across multiple stakeholder levels.

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Benefits

-Bonus if familiar with government procurement, bid portals, or E-rate.

About Cobalt Service Partners

-Founded with a vision to deliver top-tier project management and consulting solutions. -Specializes in providing services across energy, infrastructure, and construction sectors. -Renowned for managing large-scale commercial and residential projects with precision. -Known for innovative problem-solving in complex transport and infrastructure projects. -Experienced in managing projects with a focus on sustainability and operational excellence. -Works with industry leaders to create high-impact solutions that drive economic growth.

Sector Specialisms